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1. What is a wetland?

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1. How do I find out what's on City Council agendas?
2. When are elections for City Council members?
3. How do I determine who my Ward representative is?
4. May I speak at a City Council meeting?

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1. What are the various city departments and their duties?
2. How do I find a phone number to a specific department?

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1. When are City Council meetings?

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1. Do I have to show proof of Divorce, present my birth certificate, or take a blood test?
2. What if I am not a resident of Virginia or even a citizen of the United States?
3. Can I get married at the Courthouse?
4. Who can perform the Marriage?
5. How do I find a Civil Celebrant?
6. How long is the license valid?
7. When will I get copies of my license?
8. May same sex couples marry in the Commonwealth of Virginia?

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1. What is the main job of a Commonwealth’s Attorney?
2. Why did I get a subpoena?
3. Why am I a witness if I didn’t see the crime happen?
4. What if my employer won’t let me off to come to court? What if my child is subpoenaed as a witness and has to miss school?
5. Do I have to come to court?
6. What if I want to “drop the charges”?
7. I am a victim of a crime- will you help me?
8. How does the City Attorney's Office differ from the Commonwealth's Attorney's Office?
9. What if the defense attorney contacts me?
10. Who will help me at court?
11. What should I do if someone threatens me?
12. I know about a crime that has been committed. Should I report the crime directly to the Commonwealth’s Attorney’s Office?
13. What if I have concerns about testifying?
14. Can the Commonwealth's Attorney's Office help me with my divorce or child custody case?
15. What if I need something you won’t help me with?

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1. How can I find out what is in the City’s Zoning Ordinance?

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1. How can I find out what is in the City’s Unified Development Ordinance?
2. Can I operate a business from my home?
3. Do I need a permit to erect a fence or wall on my property?
4. How can I determine if I can build a deck or an addition to my home?
5. Can commercial vehicles be parked in a residential district?
6. How many personal vehicles can a resident have?
7. How many people can live in a home?
8. What is the procedure to apply for a Rezoning, Special Use Permit, or Special Exception Permit?
9. Can I put up a temporary banner or portable roadside sign to advertise my business?
10. Who should I contact if I am concerned about a possible zoning violation in my neighborhood?

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1. What is considered Business Personal Property?
2. What is the tax rate for business personal property?
3. How do I file a business property return? What is the deadline?
4. I work out of my home, do I still have to file?
5. I depreciate the value of my business personal property each year for tax purposes. How does that impact the way my return is filed with the City of Fredericksburg?
6. Is computer equipment valued the same way as other business equipment?
7. Do I have to file a new business property return each year?

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1. What is considered individual personal property?
2. How do I file an individual personal property return? What is the filing deadline?
3. How do I know if my vehicle needs a City decal?
4. I am a new resident to the City of Fredericksburg. What do I need to do?
5. I am moving out of the City of Fredericksburg. What do I need to do?
6. How do I know if the locality I am moving to is a 'prorating' or a 'non-prorating' locality?
7. I am planning on disposing of my vehicle. What do I need to do?
8. Do I have to register a leased vehicle with the City of Fredericksburg?
9. I am a college student. Where do I register my vehicle?
10. If I am in the military, do I have to pay personal property taxes?
11. If I own an antique or vintage vehicle, do I have to register the vehicle with the City of Fredericksburg?
12. My spouse and I are separated and our vehicle is jointly owned. Who is responsible for the personal property taxes?
13. How do you determine the assessment on a vehicle?
14. When are personal property taxes due? Where do I send payments? How much did I pay in taxes last year?
15. Does the City offer a discount for vehicles with high mileage?
16. Why do I need to file for the high mileage discount every year?
17. How do I contact DMV to update my vehicle information?

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1. How many acres of agricultural land do I need to qualify for land use?
2. If I sell my parcel of land do I have to pay back taxes?
3. If I sell my parcel and the buyer does not want to farm it any longer, who pays the taxes?
4. If I buy a piece of land that is in land use and change the use of it a year or so later, why do I have to pay the back taxes of the previous owner?

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1. How do I know if a piece of property is within the City limits?
2. What is the real estate tax rate?
3. Where can I find out how much I paid in real estate taxes on my property?
4. Where can I find out how my property is assessed?
5. Why did I receive a supplemental real estate tax bill?
6. Where can I get a copy of a survey of my property?
7. Where are the maps of all the tax parcels in the City of Fredericksburg located?
8. How do I find out the current owner of a piece of property?
9. My spouse recently passed away. How do I remove his/her name from the bill?
10. How do I find out what the assessment was on my house when I purchased it over 10 years ago?
11. I recently paid off my mortgage. Is there anything I need to do?
12. How do I find out about any easements or right-of-ways on my property?
13. How can I determine the zoning on a property and if I can build on the land?
14. Where do I go to get a building permit?
15. Does the City offer a tax break for rehabilitating historic properties?

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1. How do I get real estate tax relief?
2. How old do you have to be to qualify for tax relief?
3. What is the maximum income you can receive and still qualify for tax relief?
4. What is the maximum net worth limit to qualify for tax relief?
5. Do I have to list my social security as income on my tax relief application?
6. Can I subtract my mortgage payment from my income on my tax relief application?

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1. What is revenue recovery?

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1. How do I get a monthly parking pass for the Sophia Street Parking Garage?

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1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?

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1. How do I know what is going on in your department?
2. How do I register for a class or program?
3. Am I considered a resident?
4. Are the deposits on park rentals refundable?
5. How do I go about holding a run, concert or other event in one of the parks?
6. Can I have my event at the city parks catered?
7. Can I have a bounce house at my event?
8. Can I have a live band or DJ?
9. Signage for Walks Guidelines
10. What happens after I register my child for summer camps?
11. Do I need to provide my child’s birth certificate at summer camp registration?
12. Didn’t I already show you my child’s birth certificate last year?
13. How do I cancel my camp registration and can I get a refund?
14. Should my child bring lunch to camp?
15. What about drinking water at your summer camps?
16. What about snacks at your summer camps?
17. Is there anything else my child should bring with them to summer camp?
18. What is your summer camp heat policy?
19. Do you ever cancel summer camp?
20. What if it storms after camp has started?
21. If camp is cancelled, do you make it up?
22. What will happen if my child gets sick at summer camp?
23. What if I need someone else to pick my child up – who should I tell?
24. What happens if my child has a bee sting or bug bite at summer camp?
25. My child is shy, has a fear of spiders, has allergies, has an ADA-qualifying disability – who should I tell?
26. My child has ADD or ADHD, but should not need any special accommodation for summer camps – should I tell someone?
27. Do I already have an account in your online registration system?
28. I have registered for my account but am having trouble logging in?
29. I’ve never registered online before even though I’ve been a customer for years. Help?
30. I’ve never signed up with your department. How do I get an online account?
31. Can I register for summer camps online with my mobile device or tablet?
32. I’m creating a new account to register online so why is it telling me I already have an account?
33. I have created an account but it wouldn’t let me add my child.
34. I'm trying to register online and can’t find the class, activity or sport.
35. Why am I getting an error when trying to pay online for a class?
36. Why is online registration charging me the wrong price or the dates are wrong?
37. Why won’t it let me register my child for a class?

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1. What is the price per car to enter Old Mill Park?
2. What is the price per walk-in visitor to enter Old Mill Park?
3. What zip codes are eligible for free admission?
4. Is there be a military discount or a senior’s discount?
5. What are the hours in which Old Mill Park will have an entrance fee?
6. What if I am attending a scheduled event, have rented a shelter or grounds?
7. Will the playground parking lot be available for regular parking?
8. Will the indoor bathroom facilities be available to people walking the trail and simply needing to use the restroom?
9. What age of people who are not City of Fredericksburg or Stafford County residents will be charged the $5/person walk-in fee?
10. How are staff verifying if a park visitor is a resident of the City of Fredericksburg or Stafford County?
11. What is the method of payment park visitors will use to enter into the park?
12. What is the purpose of the Old Mill Park Entrance Fee pilot program?
13. Was this pilot entrance fee program approved by City Council?
14. Will City Resident Parking Only remain?
15. Will there be an entrance fee in 2023 and future years?
16. Where will the revenue generated from this new program be used?
17. How can I learn more about Old Mill Park and the entrance fee program?

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1. Do I have to sign up for trash service?
2. Are there changes in trash and recycling collection schedules on Government holidays?
3. How do I report water and sewer problems?

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1. Where is the Fredericksburg Department of Social Services located?
2. What are the hours of operation?
3. Do I contact the Fredericksburg Department of Social Services for issues regarding Child Support?
4. My address is in Fredericksburg. Does that mean I am a city resident?
5. How do I contact my case worker?
6. If I move to Fredericksburg from another Virginia locality, will my benefits transfer?
7. How do I report child abuse or neglect?
8. How do I report adult abuse or neglect?
9. How do I learn more about becoming a foster parent?
10. Is a resource family the same as a foster family?
11. How long does the certification process take?
12. Can I choose the child I want?
13. After I complete the certification process, how long is the wait before I get a placement?
14. Can a single adult be a resource parent?
15. Can we foster and/or adopt if we are living together without being married?
16. Is there financial assistance for resource families?
17. What about the medical needs of the children?
18. How can I find out if I am eligible for benefits?
19. Are there any general requirements?
20. How can I get an application for benefits?
21. Where do I return my application?
22. Will I need to provide any sort of documentation?
23. How soon will I know if my application has been approved?
24. My application was denied because I could not provide all of the requested information. Can I re-apply?
25. Who is eligible for SNAP?
26. When do I get my SNAP benefits?
27. How do I get my SNAP benefits with the Virginia EBT card?
28. What is a PIN?
29. What if I forget my PIN?
30. What if I lose or damage my EBT card?
31. What if I don't want to use all of my benefits in one month?
32. What if I plan to move or change my address?

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1. Do I need a Special Event Application?
2. Do I need an Expression of Speech Event Permit?
3. What if it is a private event?
4. Do I need a Residential Block Party Permit?
5. What fees are required for my special event?
6. City Parks and Trails
7. Trash and Recycling
8. Do I need a Film Permit?
9. Street and/or Parking Lot Closures
10. Maps
11. Events with over 1,000 Estimated Guests
12. Events with over 2,000 Estimated Guests
13. Tents and Canopies
14. Moon Bounce, Inflatable Amusement Devices, Climbing Walls, and Stages
15. Food and Vendors
16. Alcohol
17. Generators
18. Charging Admission
19. Advertising
20. Do I need a noise ordinance waiver?
21. Security
22. Insurance
23. No Parking Signs and Barricades
24. Restrooms
25. General Requirements for Dumpster/Container/Toilet
26. Equipment Rental

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1. How often do you update your database and map layers?
2. What is the minimum system requirement to be able to interact with the City’s GIS system?
3. Where do I find additional answers to my GIS questions?

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1. Does Fredericksburg have a public transit system?
2. How much does it cost to ride FRED?
3. Is FRED accessible to the mobility challenged?
4. Does FRED provide door-to-door paratransit service?
5. What hours does FRED operate?
6. Does FRED provide commuter transportation north to the Washington, DC, area?
7. Does FRED have employment opportunities?

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1. My online banking payments always seem to arrive late. Why is that?
2. Where is the Treasurer’s Office located?
3. Will I receive my tax bills at the proper address if I notify DMV and/or the USPS of an address change?
4. Who do I make checks payable to and where do I mail my payment?
5. When I pay my bills with online banking, why does it take so long for payments to reach the Treasurer’s Office?
6. I mailed my payment in before the due date. Why have I incurred late fees?
7. Why does printing a receipt from my online payment seem so “user unfriendly”?
8. How often does the City bill for annual personal property taxes?
9. For real estate taxes, why does the City function on a Fiscal Year basis instead of a calendar year?
10. Why do I need a PIN to pay my personal property taxes online?
11. How can I reset my PIN for online payments if I forget it?
12. Why am I receiving another personal property tax bill mid-year?

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1. How do I set up a new account?
2. How do I start/stop utility service?
3. Can I have my service activated or terminated on weekends?
4. What are my trash/recycle pick-up days?
5. Does the City require or provide trash receptacles?
6. Are automatic payment plans available?
7. Is there a penalty for late payment of my utility bill?
8. Will the City allow me to have an irrigation only account?
9. Who do I contact if I have a water quality issue?

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1. Who can register to vote in the City of Fredericksburg?
2. What should I do if I move?
3. What should I do if my name has changed?
4. What I.D. do I need to vote?
5. Do I have to register for each election?
6. Can I use a P.O. Box as my address?
7. Can I transfer my registration from another state?
8. What should I do if I have been convicted of a felony or judged to be mentally incompetent?