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Boards & Commissions > Wetlands Board

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1. What is a wetland?

Wetlands consist primarily of low, marshy areas with soils that support unique plant and animal life. They are environments subject to periodic flooding or prolonged saturation. There are two broad categories of wetlands in the Chesapeake Bay watershed: tidal and nontidal wetlands.

Wetlands within the reach of tides are considered tidal and have a salinity range from fresh to salty. Nontidal wetlands are unaffected by tides and are typically freshwater.

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City Council

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1. How do I find out what's on City Council agendas?

Agendas are posted online the Thursday prior to the meeting.

2. When are elections for City Council members?

City Council members are elected for four-year terms, and elections are now held in November of odd-numbered years.  Elections are staggered – the next election will be for the four Ward representatives, in November 2021. In March 2021, the Virginia Senate and House of Delegates both passed SB1157 (Spruill), a bill that moves all local May elections to November, effective January 1, 2022. The bill required localities with May elections to adopt an ordinance providing for the transition of those elections to the November general election date. This legislation adopted had the effect of moving Fredericksburg’s municipal May elections to November of even-numbered years. Until this law went into effect, the City had the choice between odd-numbered year and even-numbered year election cycles. The Council chose the odd-numbered year, hence creating a November 2021 election. See April 2021 Council memo for full background. 

The November 2023 election will be for the Mayor and the two at-large Council members.

See Voter Registration page for election details. 

3. How do I determine who my Ward representative is?

Here is a link to the current map. Map of Wards

4. May I speak at a City Council meeting?

Yes, there is a designated time at the beginning of regular meetings for “Comments from the Public.” In addition, public testimony is welcome at Public Hearings, which are opportunities for the public to testify before City Council on a specific topic listed on that evening’s agenda. Public Comment Guidelines

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City Manager

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1. What are the various city departments and their duties?

Visit the City Departments page to see the listing and descriptions of the departments. City Departments

2. How do I find a phone number to a specific department?

Refer to the Staff Directory page with department phone numbers. Staff Directory

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Clerk of Council

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1. When are City Council meetings?

City Council meetings are held on the second and fourth Tuesday of every month.

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Clerk of the Circuit Court - Marriage Licenses

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1. Do I have to show proof of Divorce, present my birth certificate, or take a blood test?

No. An oath will be administered when the license is issued confirming the information provided to the Court is true and accurate.

2. What if I am not a resident of Virginia or even a citizen of the United States?

It does not matter. The license may be issued and you may marry.

3. Can I get married at the Courthouse?

No. Virginia does not allow Clerk's to perform marriages and does not have Justices of the Peace.

4. Who can perform the Marriage?

A religious or civil celebrant that has been granted permission to perform the rights of matrimony. It is your responsibility to arrange the ceremony.

5. How do I find a Civil Celebrant?

A list of authorized celebrants is posted in the Clerk's office. An internet search will provide more extensive listings. These are private business people who have been granted permission by the Court to celebrate the rights of matrimony in accordance with the Code of Virginia.

6. How long is the license valid?

The license is valid for 60 days from the date of issue and must be returned to the Clerk's office within 5 business days of the date of marriage.

7. When will I get copies of my license?

You won't, unless you request them when they are returned to the Clerk's office. The cost is $2.50 per certified copy. Pre-orders are not taken.

8. May same sex couples marry in the Commonwealth of Virginia?

Yes.

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Commonwealth’s Attorney

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1. What is the main job of a Commonwealth’s Attorney?

The primary function of the Office of the Commonwealth’s Attorney is to prosecute all criminal and serious traffic offenses which occur within the City of Fredericksburg, including those on the University of Mary Washington campus. In the courts, the Commonwealth’s Attorney and Deputy and Assistant Commonwealth’s Attorneys represent the Commonwealth of Virginia.

2. Why did I get a subpoena?

The court needs to gather all information relevant to the case in order make a just determination. People that receive subpoenas have been determined to have such information. It is up to the court, not the subpoenaed witnesses, to determine the relevance and importance of information related to the case.

3. Why am I a witness if I didn’t see the crime happen?

Witnesses are not limited to people that saw the crime committed.  Witnesses may be called because they know something about a piece of evidence or they possess information that contradicts another witness’ testimony. The court can only make an appropriate finding if the court has all the available information.

4. What if my employer won’t let me off to come to court? What if my child is subpoenaed as a witness and has to miss school?

When a person is subpoenaed to court, an employer cannot prevent court attendance. If necessary, the Victim Witness Assistance Program can contact employers to verify the subpoena, and/or provide a note confirming the court appearance. The clerk of the court can provide a note confirming that a child was required to appear in court and permitting that school absence to be excused.

5. Do I have to come to court?

A subpoena or a summons is an order to come to court on a certain day at a certain time. Failure to appear can result in criminal charges.

6. What if I want to “drop the charges”?

When an issue is being addressed by the criminal court, a case is brought by the Commonwealth of Virginia against the individual on trial. The Commonwealth’s Attorney is representing society/the Commonwealth being injured by an act of crime. Victims of criminal offenses have certain rights, but they do not have the right to stop the criminal proceeding. For more information on the rights of crime victims, please see the information about the Victim Witness Assistance Program.

7. I am a victim of a crime- will you help me?

The Commonwealth’s Attorney and staff work diligently to hold criminals accountable for their actions. The Commonwealth’s Attorney’s office also houses a Victim Witness Assistance Program that can provide many additional services to victims and witnesses of crimes.

8. How does the City Attorney's Office differ from the Commonwealth's Attorney's Office?

The City Attorney's Office provides counsel and advice in all civil matters to all boards, commissions, departments, agencies, offices and officials of the general City government; drafts and prepares City ordinances and legislative proposals; defends and brings actions in which the City or any of its boards, commissions, etc., shall be a party; and in other matters, advises and represents the general City government. 

The Commonwealth's Attorney’s Office prosecutes all criminal and serious traffic cases occurring within the City of Fredericksburg. They represent the Commonwealth in criminal matters that threaten public safety. 

9. What if the defense attorney contacts me?

You are under no obligation to speak with the attorney for the defense. Remember that anything you say may be used in court. Be sure to always request proper identification and an explanation of the purpose of any conversation related to the case.

10. Who will help me at court?

You may bring friends or relatives with you to court, and they can probably sit in the courtroom while you testify unless they are also witnesses. A representative from the Victim/Witness Program may also be with you to support you and address any questions or concerns you have.

11. What should I do if someone threatens me?

If you receive any threats concerning your involvement in a case, you should immediately contact the police department. In an emergency situation, call 911. Any person who threatens or harasses you about a pending case is obstructing justice and committing a crime.

12. I know about a crime that has been committed. Should I report the crime directly to the Commonwealth’s Attorney’s Office?

To report a crime in progress, call 911. To report a crime that has happened in the past, call the law enforcement agency where the crime occurred. Local law enforcement is responsible for investigating crime and issuing any arrest warrants when evidence suggests that a crime has been committed.

13. What if I have concerns about testifying?

The Victim Witness Assistance Program can address any questions or concerns about testifying and/or court proceedings.

14. Can the Commonwealth's Attorney's Office help me with my divorce or child custody case?

The Commonwealth's Attorney's Office cannot assist in divorce cases and child custody cases, as these are civil in nature. The Commonwealth Attorney only has the power to prosecute criminal cases that arise in the City of Fredericksburg.

15. What if I need something you won’t help me with?

Refer to our Resources for Crime Victims page if you need additional help or call 540-372-1040 and ask to speak to a victim advocate. 

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Community Planning & Building

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1. How can I find out what is in the City’s Zoning Ordinance?

If you have access to a computer, the complete Zoning Ordinance is online. If you do not have computer access, you may contact the Zoning Administrator with specific questions at 540-372-1179, ext. 231.

Zoning Ordinance

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Community Planning & Building > Zoning

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1. How can I find out what is in the City’s Unified Development Ordinance?

If you have access to a computer, the complete Unified Development Ordinance is online. If you do not have computer access, you may contact the Zoning Administrator with specific questions at 540-372-1179, ext. 231.

Unified Development Ordinance

2. Can I operate a business from my home?

A home-based business is considered a home occupation and requires application for and approval of a Home Occupation Permit. A home occupation is permitted in any dwelling unit, subject to the approval of the Zoning Administrator and the conditions/restrictions of the Zoning Ordinance.

Home Occupation Permit

3. Do I need a permit to erect a fence or wall on my property?

Fences and walls require approval of a fence permit. A Fence/Wall Permit is required to provide information regarding location and height of the fence or wall.

Fence and/or Wall Permit

4. How can I determine if I can build a deck or an addition to my home?

There are several different residential districts within the City. Each have differing setback requirements. The best way to receive answers to any questions you may have regarding decks or building additions is to call the Zoning office and schedule an appointment.

5. Can commercial vehicles be parked in a residential district?

Storage or overnight parking of commercial vehicles is prohibited in any residential district in the City of Fredericksburg. This includes private property and public streets.

6. How many personal vehicles can a resident have?

There is no limit on the amount of vehicles a resident may have as long as all vehicles are properly registered, have current City decals, and are operable. However, available parking in many areas of the City is limited and finding suitable parking for multiple vehicles may be difficult.

7. How many people can live in a home?

The zoning office uses the zoning ordinance definition of a family to determine occupancy of a dwelling unit. According to the Zoning Ordinance, Definitions, a family means "one person or two or more persons related by blood, adoption or marriage, living and cooking together as a single housekeeping unit, with no more than two boarders, or a group of not more than three unrelated persons living together as a single housekeeping unit." For more information on this, please see the Community Planning & Building Department’s flyer on Residential Occupancy. Residential Occupancy Flyer

8. What is the procedure to apply for a Rezoning, Special Use Permit, or Special Exception Permit?

A meeting with the Technical Review Committee is required before making application for a Rezoning, Special Use Permit, Special Exception Permit, Site Plan and Subdivision. This committee holds a meeting on the second & fourth Thursday of each month. To be placed on the agenda, please call 540-372-1179. The location of the property to be discussed, identified by the tax map number, is useful information you may want to supply when making an appointment for a committee meeting.

TRC Pre-Application Conference Application

9. Can I put up a temporary banner or portable roadside sign to advertise my business?

Temporary banners must have prior zoning approval and are only allowed in accordance with UDO Section 72-59. Portable roadside signs are not permitted in any district in the City. Sign Permit Application

10. Who should I contact if I am concerned about a possible zoning violation in my neighborhood?

Please complete the Alleged Zoning Violation Form and return it to the Community Planning & Building Department. You may also call 540-372-1179 to have a complaint form mailed or faxed to you.

Alleged Zoning Violation Form

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COR - Business Personal Property

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1. What is considered Business Personal Property?

Virginia State Code Section 58.1-3503(17) defines business personal property as all tangible personal property employed in a trade or a business. Businesses are assessed on, but not limited to, office furniture, fixtures, equipment, machinery and tools, and computer equipment.

2. What is the tax rate for business personal property?

The tax rate is $3.40 per $100 of value.
The tax rate for Machinery & Tools is $0.80 per $100 of value. Specific criteria must be met in order to qualify for the Machinery & Tools rate. Please contact the Business Personal Property division at (540) 372-1004 to see if your business qualifies.

3. How do I file a business property return? What is the deadline?

Business personal property forms may be downloaded from this web site or may be obtained by calling (540) 372-1004. The deadline for filing business personal property forms is February 15 of each year. Any request for extension of time to file must be made in writing on or before February 15 each year. Once a request for extension is received, a written extension may be granted extending the filing deadline to March 15. Filing Forms

4. I work out of my home, do I still have to file?

Yes. The business personal property tax must be paid on all equipment used in the course of the business.

5. I depreciate the value of my business personal property each year for tax purposes. How does that impact the way my return is filed with the City of Fredericksburg?

For our purposes, the tax is based on the original cost of the equipment. Each year we utilize a declining value scale, based on the year of acquisition, to adjust the value for taxation. Whether or not your business personal property is fully depreciated for income tax purposes is irrelevant.

6. Is computer equipment valued the same way as other business equipment?

No. The useful life span of computers and peripheral equipment is less than other business equipment. We use an accelerated depreciation schedule in determining value. Business Property Depreciation Schedule

7. Do I have to file a new business property return each year?

Yes. In order to keep our records accurate, the information needs to be updated each year.

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COR - Individual Personal Property

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1. What is considered individual personal property?

Virginia State Code Section 58.1-3503 defines personal property as automobiles, trucks, manufactured homes, motorcycles, recreational vehicles, boats, trailers, and aircraft.

2. How do I file an individual personal property return? What is the filing deadline?

An annual filing is not required. Only changes, such as buying or selling, need to be reported. The 30-day filing requirement on new purchases still exists, and items that are not filed with the City within 30 days of purchase are subject to a late filing penalty.

3. How do I know if my vehicle needs a City decal?

The City no longer requires every resident to display a current decal on his/her vehicle. However, if you plan to park at the Sophia Street parking lot or the VRE lot, you must display a current City decal to avoid a parking ticket. Any resident may obtain a decal for a fee of $2.00. Please contact the Office of the Commissioner of the Revenue at (540) 372-1004 for more details.

4. What is a vehicle license fee?

Annually, a $20 vehicle license fee is charged for each vehicle garaged in the City for any portion of that year. This fee is not part of your personal property tax bill and cannot be deducted on an itemized income tax return.

5. I am a new resident to the City of Fredericksburg. What do I need to do?

The Commissioner of the Revenue welcomes you to our locality. All vehicles should be registered with Virginia Department of Motor Vehicles (DMV). All vehicles must be registered with our office no later than 30 days after moving into the City.

6. I am moving out of the City of Fredericksburg. What do I need to do?

The information required depends on the locality to which you are moving. Please contact the Office of the Commissioner of the Revenue at (540) 372-1004 for more information.

7. How do I know if the locality I am moving to is a 'prorating' or a 'non-prorating' locality?

Please contact the Office of the Commissioner of the Revenue at (540) 372-1004, and my staff will be happy to determine the locality type.

8. I am planning on disposing of my vehicle. What do I need to do?

Virginia DMV requires notification within 30 days of selling, trading, junking, or otherwise disposing of a vehicle. You are required to notify the Commissioner of the Revenue within 30 days of the disposition of the vehicle. You may notify the office via telephone, fax, mail or email. If this office is contacted after 30 days, documentation may be required to substantiate the disposition.

9. Do I have to register a leased vehicle with the City of Fredericksburg?

Any leased vehicle, including business vehicles, garaged in the City of Fredericksburg must be registered with our office within 30 days of the date of the lease or from the date the vehicle moved to the City. The lessee is responsible for registering the leased vehicle with our office, regardless of the party responsible for the property taxes.

10. I am a college student. Where do I register my vehicle?

The vehicle is assessed based on the owner's home locality. If the vehicle is owned by your parents who live in Fairfax County, the vehicle should be registered and taxed in Fairfax County. If the vehicle is owned by you and you have made the City of Fredericksburg your domicile (permanent address, registered to vote, etc.), then the vehicle is to be assessed by the City. Feel free to contact our office at 540-372-1005 if you have any questions.

11. If I am in the military, do I have to pay personal property taxes?

If your legal domicile is Virginia, your vehicle is subject to personal property tax in Virginia, regardless of where the vehicle is garaged during your active duty military service. If your vehicle is titled in Virginia but your legal domicile (home of record) is not Virginia, your vehicle may not be subject to Virginia personal property tax. This only applies to vehicles titled to active duty military personnel and/or spouses. Please contact this office at 540-372-1004 for further information.

12. If I own an antique or vintage vehicle, do I have to register the vehicle with the City of Fredericksburg?

Yes, all vehicles need to be registered with the City. If the vehicle is classified as an antique or vintage vehicle and has permanent license plates issued as specified in Virginia State Code Section 46.2-730, then the vehicle is not subject to taxation.

13. My spouse and I are separated and our vehicle is jointly owned. Who is responsible for the personal property taxes?

The vehicle is taxed in both names, and both parties are equally responsible for the taxes until the title is changed with DMV.

14. How do you determine the assessment on a vehicle?

We use the retail value as listed in the Eastern Edition, N.A.D.A. Official Used Car Guide effective as of January of the year of tax.

15. When are personal property taxes due? Where do I send payments? How much did I pay in taxes last year?

Personal property taxes are billed twice a year and are due May 15 and November 15 each year. Payments should be sent to the Treasurer's Office. The Treasurer's Office can answer any questions you have about current and past tax payments.

16. Does the City offer a discount for vehicles with high mileage?

Yes, the City of Fredericksburg does offer a discount program for vehicles with high mileage. The criteria for the discount program conforms to the guidelines provided by N.A.D.A. Proof of high mileage as of January 1st must be submitted.

17. Why do I need to file for the high mileage discount every year?

The amount of discount applied to the assessment is calculated according to the year of the vehicle, the make and the amount of mileage. In order to ensure that you receive the greatest amount of relief available, our office requires a yearly update of information.

18. How do I contact DMV to update my vehicle information?

The customer service telephone number for DMV is (804) 367-0538. Department of Motor Vehicles

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COR - Land Use

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1. How many acres of agricultural land do I need to qualify for land use?

The minimum requirement for open land is 5 acres, (excluding a 1 acre house site), that has been farmed for 5 years prior to the time you apply.

2. If I sell my parcel of land do I have to pay back taxes?

If you sell a parcel that will meet the requirements for the land use program, there would be no rollback tax.

3. If I sell my parcel and the buyer does not want to farm it any longer, who pays the taxes?

The party that changes the use of the property is responsible for paying the rollback taxes. So, if the buyer decides not to farm the property any longer, he would be responsible for the rollback taxes.

4. If I buy a piece of land that is in land use and change the use of it a year or so later, why do I have to pay the back taxes of the previous owner?

Land use travels with the land and not the owner, so until you have owned the property for 6 years, you essentially acquire the taxes of the previous owner.

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COR - Real Estate

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1. How do I know if a piece of property is within the City limits?

If your zip code is 22401, your property is located within the City limits. There are a few exceptions to this. Please contact the Real Estate Section of the Office of the Commissioner of the Revenue at (540) 372-1207 for more details.

2. What is the real estate tax rate?

All tax rates are set annually by City Council. The current tax rate is $0.80 per $100 dollars assessed.

3. Where can I find out how much I paid in real estate taxes on my property?

The Treasurer's Office handles all tax payment and mortgage company information. Contact the Treasurer's Office at (540) 372-1001 or use this link to visit their website: https://apps.fredericksburgva.gov/applications/trapps/ebillsindex.htm

4. Where can I find out how my property is assessed?

Contact the Real Estate Section of the Commissioner of the Revenue’s Office at (540) 372-1207. A third-party appraisal service handles the valuation of all real property in the City. This information is also available at FredGIS.

FredGIS

5. Why did I receive a supplemental real estate tax bill?

You may be billed for a supplemental assessment on new construction completed after July 1. This assessment will be for the number of months that the construction was complete on the property during the fiscal year. This amount will NOT be included on your regular tax bills. These bills are sent to the property owner.

6. Where can I get a copy of a survey of my property?

Surveys and individual plats are recorded with the deeds in the Clerk's Office of the Circuit Court. Contact the Clerk's Office at (540) 372-1066.

7. Where are the maps of all the tax parcels in the City of Fredericksburg located?

The Real Estate Department of the Commissioner's Office, Room 105 in City Hall, 715 Princess Anne Street.

8. How do I find out the current owner of a piece of property?

If you have the street address or legal description of the property, the Commissioner's Office can provide the ownership information. Contact the Real Estate Department at (540) 372-1207. You may also look up current property information at FredGIS. FredGIS

9. My spouse recently passed away. How do I remove his/her name from the bill?

Contact the Real Estate Section of the Office of the Commissioner of the Revenue at (540) 372-1207.

10. How do I find out what the assessment was on my house when I purchased it over 10 years ago?

To determine your assessment for a prior year, contact the Real Estate Section of the Office of the Commissioner of the Revenue at (540) 372-1207.

11. I recently paid off my mortgage. Is there anything I need to do?

Your mortgage company should assist you with filing your certificate of satisfaction. The Office of the Commissioner of the Revenue recommends that you verify your mailing address with our office to ensure that you receive your tax bills in a timely manner.

12. How do I find out about any easements or right-of-ways on my property?

Information on easements and right-of-ways is recorded with the deeds and plats in the Clerk's Office of the Circuit Court. Contact the Clerk at (540) 372-1066 for more information.

13. How can I determine the zoning on a property and if I can build on the land?

Contact the Planning Services Division at (540) 372-1179. They maintain the zoning information for the City and can determine whether or not a property is buildable.

14. Where do I go to get a building permit?

Contact the Building Services Division at (540) 372-1080. Building and Development Services Department

15. Does the City offer a tax break for rehabilitating historic properties?

Yes, the City has a program for partial exemption from the real estate tax increase which is the result of rehabilitation of a qualifying residential building. The building must be in the Historic District and must meet certain other criteria. Foremost among these is the requirement that an application be filed and an inspection of the property made by the Office of the Commissioner of the Revenue before any work or interior demolition begins. Commercial buildings may also be eligible for rehabilitation exemption. They do not have to be in the Historic District but must conform to other criteria. Applications and additional information are available in the Real Estate Department, Room 107 in City Hall, or you may call (540) 372-1207

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COR - Tax Relief

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1. How do I get real estate tax relief?

Applications for Tax Relief for the Elderly or Disabled are available in the Real Estate Section of the Office of the Commissioner of the Revenue. You must file an application each year by May 1. In order to qualify, you must meet certain net worth and gross income requirements. These requirements are set annually by City Council. Tax Relief for the Elderly or Disabled

2. How old do you have to be to qualify for tax relief?

You must be 65 years of age by June 30 of the preceding tax year unless you are permanently disabled. There is no age requirement for taxpayers who are permanently disabled.

3. What is the maximum income you can receive and still qualify for tax relief?

The current gross income limit is $50,000. This includes the income of the applicant, their spouse and partial income of any relatives who reside in the house. This limit is subject to change on an annual basis.

4. What is the maximum net worth limit to qualify for tax relief?

The current net worth limit is $200,000. Net worth includes all assets except for the value of the house and lot.

5. Do I have to list my social security as income on my tax relief application?

Yes, all sources of income must be included as the gross income on the application. Dividends are counted as income only if the money is actually sent to the applicant and not reinvested.

6. Can I subtract my mortgage payment from my income on my tax relief application?

No. Since the value of the house and lot are excluded from the net worth, the mortgage payment cannot be excluded.

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EMS Fees for Service Information

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1. What is revenue recovery?

Revenue recovery is the collection of fees for the treatment and transport of patients to the emergency department (or other hospital ward) by an EMS agency licensed to treat and transport patients.

In most cases, the agencies considering revenue recovery are those involved in emergency 911 transport of patients from locations outside of the hospital. These agencies might be volunteer, career, or a combination of both.

Overall, research has shown that more than 90% of the fees collected will be paid by Medicare, Medicaid, insurance companies, or a subscription program. That number will vary from region to region and based on the demographics of a population.

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Fire

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1. What should I do if I smell gas or electrical burning but I am not sure if it is a real emergency?

Please call 911. Better to be safe and act on the side of caution.

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Fiscal Affairs

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1. How do I get a monthly parking pass for the Sophia Street Parking Garage?

Initial application, accompanied with a check marked "void," may be made in person at the city offices, or faxed to 540-372-1152. Please see the Monthly Parking Access Card Agreement for more information about obtaining a monthly parking access card.
Monthly Parking Access Card Agreement

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Main

Show All Answers

1. How do I contact a city/county department?

Visit the Staff Directory to find all department and staff contact information.

2. Where can I find the answers to my frequently asked questions?

Use the FAQs module to easily find answers to the questions you ask the most.

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Parks, Recreation & Events

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1. How do I know what is going on in your department?

• Browse our online catalog of activities. 
• Visit our Facebook page for updates.

2. How do I register for a class or program?

Online

Most programs are available for online enrollment. Classes with special enrollment or fee requirements not available online and require registration in person, by mail or by fax.

Visit FXBGParks.com > Online Registration

Register by Mail

For mail in registrations, please complete and sign the registration form on page 25. Credit card or check payments only. Mail-in registrations are handled as they come in. Mail registration form and payment to:

Fredericksburg Parks and Recreation
408 Canal St.
Fredericksburg, VA 22401

Register by Fax

Fax completed registration form to 540-372-3475. Credit card or account payments only. Registration cannot be processed without payment information and signature.

In Person

Registrations are taken in person at the Dorothy Hart Community Center at 408 Canal Street. Cash, check or credit card payments accepted.

Office Registration Hours:

• Monday-Thursday: 9:00am-8:00pm
• Friday: 9:00am-4:00pm
• Saturday - Sunday: Closed

3. Am I considered a resident?

You are a resident if you live or own property in zip code 22401.

4. Are the deposits on park rentals refundable?

Yes, as long as you arrive on time, leave on time, there is no damage or issues and the area is cleaned up from your rental.

5. How do I go about holding a run, concert or other event in one of the parks?

We recommend starting at Plan an Event, read the FAQs and submit a Special Event Application with the City.

6. Can I have my event at the city parks catered?

Yes, but they have to proper permits with the city.

7. Can I have a bounce house at my event?

This varies by park and the size of the bounce house. Additional fees and insurance may be required.

8. Can I have a live band or DJ?

This varies by park or facility.

9. Signage for Walks Guidelines

Effective January 1, 2018, signs or posters advertising your run/walk will no longer be allowed to be posted along the trail/path. The Department of Parks, Recreation and Events will be constructing kiosks along the Heritage Trail and Canal Path in which we will post a monthly schedule of runs and walks. To assist with advertising your event, we will gladly place one 8.5”x11” poster in each kiosk. Please drop off your posters at the Dorothy Hart Community Center (408 Canal St.), attention Kim Herbert, at least 1 month prior to your event date. Please DO NOT tape, staple, or hang your posters to the outside of the kiosks.

10. What happens after I register my child for summer camps?

Please mark the camp dates on your calendar and plan to show up at the scheduled date, time and location. Some of our camps will require additional information from you. Please watch your email for additional follow up information. If at any time you have a question about your camp, please feel free to contact our  front desk staff at 540-372-1086 ext. 0 or fredprpf@fredericksburgva.gov.

11. Do I need to provide my child’s birth certificate at summer camp registration?

No, a copy of your child’s birth certificate is not required at the time of registration. However, FPRE staff reserve the right at any time to request a child's birth certificate to verify their age.

12. Didn’t I already show you my child’s birth certificate last year?

If you aren’t sure if we have your child’s birth certificate on file, please call our front desk to verify if we have record of it on file. 540-372-1086 ext. 0 or fredprpf@fredericksburgva.gov.

13. How do I cancel my camp registration and can I get a refund?

Individuals wishing to withdraw and/or requesting a refund must do so by contacting the Fredericksburg Parks, Recreation and Events Department. Individuals must follow up their verbal cancellation request with a written refund request and submit it to Fredericksburg Parks, Recreation and Events Department prior to cancellation deadlines. A 10% administrative fee will be charged on all refund requests for advanced cancellations. Cancellation requests less than two weeks (14 days) before camp start date or during camp will be handled on a case by case basis. There will be no refunds given to those who withdraw after program start date. Refunds will require 4 weeks for processing unless paid by credit card. Credit card refunds will take 5 business days to process.

14. Should my child bring lunch to camp?

If your camp is a half day (9am-12pm) camp, then your child will not need to bring lunch. If your camp is a full day (9am–4pm) camp, then please  provide lunch for your camper. We recommend a snack and drink/water bottle for both half and full day camps too. We do not have access to a refrigerator for any of our camps, so please provide lunches that will keep in warmer weather.

15. What about drinking water at your summer camps?

Please send a drink or water bottle with your camper each day – we can  refill the bottle throughout the day.

16. What about snacks at your summer camps?

We recommend sending a snack each day for all camps especially if your camper is one that needs to eat throughout the day. Some camps provide snacks but if your child has an allergy please note on the registration form and send a snack with your camper each day just in case.

 

17. Is there anything else my child should bring with them to summer camp?

Some camps will have a supply list, but in general if your camp is an outdoor camp please remember to apply sunscreen, bug spray, chapstick, and/or a head covering to your camper. All campers will be required to have a face mask. Also, please pay attention to appropriate clothing and footwear (closed toed shoes or clothes and shoes that can get wet and dirty).

18. What is your summer camp heat policy?

We do have a heat policy for athletics and copies are available upon request at the Dorothy Hart Community Center. Basically, we try to structure our camps  to minimize heat exposure to our campers and staff.

19. Do you ever cancel summer camp?

We have, on occasion, cancelled camp. ALL cancellations will be made via Fredericksburg Alert. If you have not registered to receive alerts, please visit www.fredericksburgalert.com and sign up for “Program Cancellations.” An alert will be sent to your email or cellphone as soon as a decision is made. Also, follow us on Facebook.

20. What if it storms after camp has started?

A little rain can feel good on a hot summer camp day, but a severe storm will either move the camp indoors or force camp cancellation. We try not to cancel camp AFTER you have dropped off your camper, so if you have a concern please check with camp staff when you drop your child off.

21. If camp is cancelled, do you make it up?

Camps typically do not make up cancelled dates because of the tight schedules and facility availability.

22. What will happen if my child gets sick at summer camp?

If your child gets sick, we will use the emergency contact information you provide to us to contact you. In the interim between calling your emergency contact and the arrival of someone to pick up your child, we will try to make your  camper comfortable. In the event of a severe illness, we will seek medical attention for your child.

23. What if I need someone else to pick my child up – who should I tell?

We expect parents  to pick up campers unless otherwise specified. Please notify and provide the camp leader of changes and name of authorized person. If an emergency occurs and you have not notified the camp leader, please contact the FPRE office at (540) 372-1086 x 0.  

24. What happens if my child has a bee sting or bug bite at summer camp?

If your child is allergic to bee stings or bug bites, please make sure that you provide us that information during the registration process. Some of our outdoor camps have a specific question about administration of an antihistamine by camp staff. You may elect to authorize our staff to administer medication  or not. If you would prefer that our staff not administer medication, we will contact you if your child is stung/bitten and complains about irritation or illness.

25. My child is shy, has a fear of spiders, has allergies, has an ADA-qualifying disability – who should I tell?

We ask if your child has any “physical disability, allergies, medication, or facts of which we need to be aware”. PLEASE use the space during the registration process to let us know anything about your child that you believe would be helpful in providing a safe an  enjoyable experience for your camper. If your child is shy or has a fear of spiders, or if your child has a disability for which we need to plan, please let us know. We hire camp staff based not only on the number of campers registered but also on the type of activities associated with  the camp. If your child will require any extra encouragement in certain situations or when paired with other children, we would like to know.

26. My child has ADD or ADHD, but should not need any special accommodation for summer camps – should I tell someone?

We ask if your child has any “physical disability, allergies, medication, or facts of which we need to be aware”. PLEASE use the space during the registration process to let us know anything about your child that you believe would be helpful in providing a safe and enjoyable experience for your camper. We hire camp staff based not only on the number of campers registered but also on the type of activities associated with the camp. If your child will require any extra encouragement in certain situations or when paired with other children, we would like to know.

27. Do I already have an account in your online registration system?

If you or your children have participated with our sports, classes, swimming pool or any rentals with our department at any time in the past, you likely have an account in our system. We will need to help you get your user name. Please  call 540-372-1086 ext. 0 or e-mail prfrontdesk@fredericksburgva.gov. Please allow 24 hour response time by our front desk staff.

28. I have registered for my account but am having trouble logging in?

Please call 540-372- 1086 ext. 0 or e-mail prfrontdesk@fredericksburgva.gov  and our representatives will be happy to assist you. We will verify the correct username and password with you. Please allow 24 hour response time by our front desk staff.

29. I’ve never registered online before even though I’ve been a customer for years. Help?

You have registered activities or sports with us but never registered online before. Please call 540-372-1086 ext. 0 or e-mail prfrontdesk@fredericksburgva.gov and our representatives will  be happy to set up that portion of your account with you. Please allow 24 hour response time by our front desk staff.

30. I’ve never signed up with your department. How do I get an online account?

Visit FXBGparks.com and click on the pencil icon “Register Online” or click the green banner “How Do I” and then under “Sign Up For” click “Summer Camp.” Once on the Summer Camp page click “set up your online account.” When you arrive at our registration landing page, click “Log In/Create Account” in the top left corner of the page. Complete the fields and steps. 

31. Can I register for summer camps online with my mobile device or tablet?

Yes!

32. I’m creating a new account to register online so why is it telling me I already have an account?

If you or your children have participated with our sports, classes, swimming pool or any rentals with our department at any time in the past, you likely have an account in our system. We will need to help you get your user name. Please call 540-372-1086 ext. 0 or e-mail prfrontdesk@fredericksburgva.gov.

33. I have created an account but it wouldn’t let me add my child.

The child is most likely attached to another account. Please contact the front desk for assistance 540-372-1086 ext. 0 or e-mail prfrontdesk@fredericksburgva.gov. Please allow 24 hour response time.

34. I'm trying to register online and can’t find the class, activity or sport.

It might not be open for registration or it has already passed the registration deadline. Some programs, including our Tot Sports programs  do not permit online enrollment. If you are unsure, please feel free to contact our front desk 540-372-1086 ext. 0 or e-mail prfrontdesk@fredericksburgva.gov. Please allow 24 hour response time.

35. Why am I getting an error when trying to pay online for a class?

Sometimes our system gets buggy. Please give it a moment and refresh the page and try again. If you are still having an  issue, please contact our front desk and they will be happy to assist you.

36. Why is online registration charging me the wrong price or the dates are wrong?

The online listing is different than what is printed in the catalog. We may have errors or changes in a program since the catalog went to print. If you have questions, please contact our front desk.

37. Why won’t it let me register my child for a class?

If the child is out of the age range of the program or sport the online registration will block the child’s enrollment. Our front desk can override registration if you have an age waiver (for some programs). Sports- there is an additional form for age waiving up and it can only be one year and only into the novice division  and up. Programs- we have some programs where children have permission from instructors to be placed in advanced classes due to their advanced talent.

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Parks: Old Mill Park Entrance Fee

Show All Answers

1. What is the price per car to enter Old Mill Park?

$10 per car for non-residents of the City of Fredericksburg and Stafford County.

2. What is the price per walk-in visitor to enter Old Mill Park?

$5 per person for non-residents of the City of Fredericksburg and Stafford County. 

3. What zip codes are eligible for free admission?

22401 – City of Fredericksburg

22405, 22406, 22554, 22556, 22135, 22412 – Stafford County

4. Is there be a military discount or a senior’s discount?

No discounts are given other than free admission for City of Fredericksburg and Stafford County residents.

5. What are the hours in which Old Mill Park will have an entrance fee?

Old Mill Park is open daily. Closed dusk to dawn. Beginning July 23, 2022, a fee will be charged on a “pilot” basis on weekends, Saturdays and Sundays, from 8 a.m. to 6 p.m. through October 30, 2022. Additionally, the fee will be charged on Labor Day, Monday, September 5^th. 

6. What if I am attending a scheduled event, have rented a shelter or grounds?

The already registered and paid rentals scheduled July 23-October 30 2022, and the registrations/payments received before July 6th, do not have the new entrance fee applied to your event or rental.  Organizers of those rentals and events are being informed by Parks, Recreation and Events staff how to best coordinate that message to their participants before entering the park.  

Rental requests received after July 6, 2022 will have to plan for guests who are not City of Fredericksburg or Stafford County residents to pay the vehicle and/or pedestrian walk-in fee on weekends during the pilot program dates of July 23 - October 30.

7. Will the playground parking lot be available for regular parking?

The playground parking will convert to City staff parking, as well as a turnaround area for those who are exiting the park.  Those wishing to visit the playground will park in the main parking lot and be charged the fee during the pilot program dates and times listed above. 

8. Will the indoor bathroom facilities be available to people walking the trail and simply needing to use the restroom?

A portable toilet close to the trail and the trailhead entrance of the park will accommodate people wishing to use restroom facilities and not enter the park.  City and Stafford County residents will be allowed to enter just to use the restroom, as their admission is free. 

9. What age of people who are not City of Fredericksburg or Stafford County residents will be charged the $5/person walk-in fee?

 12 years or younger will not be charged an entrance fee.

10. How are staff verifying if a park visitor is a resident of the City of Fredericksburg or Stafford County?

Residency is checked by driver’s license or vehicle registration to confirm zip codes.

11. What is the method of payment park visitors will use to enter into the park?

Park entrance fees are cashless. Only credit or debit cards will be accepted. 

12. What is the purpose of the Old Mill Park Entrance Fee pilot program?

To better ensure safety and quality customer service at a very popular park that currently does not have site staff and is often over capacity.

13. Was this pilot entrance fee program approved by City Council?

Yes, on June 28, 2022, City of Fredericksburg City Council approved the Resolution to charge a vehicle and pedestrian fee to enter Old Mill Park.  

14. Will City Resident Parking Only remain?

No, the City Resident Parking Only signs would be removed.

15. Will there be an entrance fee in 2023 and future years?

This year’s “pilot” program will provide needed data, experiences and input that will be used to fully assess the program and develop changes toward a 2023 implementation of an entrance fee procedure.

16. Where will the revenue generated from this new program be used?

The revenue generated will be used to maintain the parks.

17. How can I learn more about Old Mill Park and the entrance fee program?

To learn more, visit FXBGparks.com, follow @FredParksRec on Facebook or email tabrown@fredericksburgva.gov.

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Public Works

Show All Answers

1. Do I have to sign up for trash service?

Yes, trash service is not automatic. Please contact the Utility Billing Department.

Utility Billing

2. Are there changes in trash and recycling collection schedules on Government holidays?

Yes. The adjustment to the regular schedule is dependent on where the holiday falls within the week. Changes are posted on the Public Works calendar and on FredAlert. Holiday schedule for trash collection

3. How do I report water and sewer problems?

During normal business hours, call 540-372-1023
After hours, weekends, and holidays, call 540-373-3122

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Social Services

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1. Where is the Fredericksburg Department of Social Services located?

We are located in the Bass-Ellison Building at 608 Jackson St Suite 100; Fredericksburg, VA 22401.

2. What are the hours of operation?

We are open Monday through Friday, from 8:00 am to 4:30 pm unless closed in observance of a city holiday.

3. Do I contact the Fredericksburg Department of Social Services for issues regarding Child Support?

No, in Virginia, child support issues are handled through the Division of Child Support Enforcement. The Division of Child Support Enforcement is located at 2342 Plank Rd., Fredericksburg, VA, and can be reached by phone at 1-800-468-8894. Please click the following link to visit their website. Virginia Division of Child Support Enforcement

4. My address is in Fredericksburg. Does that mean I am a city resident?

Not necessarily. Fredericksburg encompasses the City of Fredericksburg, Spotsylvania, and Stafford. The Fredericksburg Department of Social Services supports residents located in the 22401 zip code only. You may check online to see if you are a city resident at the link below.

Zip Code lookup

5. How do I contact my case worker?

You would call the main number, 540-372-1032, and follow the automated system prompts.

6. If I move to Fredericksburg from another Virginia locality, will my benefits transfer?

Yes. It is your responsibility to notify your current caseworker of your change in residency.

7. How do I report child abuse or neglect?

During normal business hours, contact the Fredericksburg Department of Social Services by calling (540) 940-2401. If the office is closed, please contact the State Child Abuse/Neglect Hotline at 1-800-552-7096.

8. How do I report adult abuse or neglect?

During normal business hours, contact the Fredericksburg Department of Social Services by calling (540) 940-2401. If the office is closed, please contact the state Hotline at 1-888-83ADULT (1-888-832-3858).

9. How do I learn more about becoming a foster parent?

Contact Beajor Stoddart-Johnson with the Fredericksburg Department of Social Services by calling (540) 372-1032 x241.

10. Is a resource family the same as a foster family?

Yes and no. All of our Resource Families are trained to become foster-to-adopt families. Both a Resource Family and a foster family provide temporary substitute care for children who cannot remain in their homes. The ultimate goal is always to find permanency for a child. The goal of reunifying a child with birth parents or prior custodian is, in most cases the best plan for a child. If it is determined that it is not likely that the child can be returned to his or her prior family within a reasonable amount of time, then other opportunities are explored. These include placing the child with relatives for either adoption or custody transfer or if those are not viable options, adoption by a non-relative. Because Resource Families are trained to be foster-to-adopt families, a foster placement has potential to become an adoptive placement.

11. How long does the certification process take?

The certification process to become a Resource Family for the City of Fredericksburg involves a 30 hour PRIDE Foster to Adopt training, as well as a background check, fingerprinting and home study. It takes approximately 60 days to complete the process.

12. Can I choose the child I want?

Children come into the care of the Fredericksburg Department of Social Services because of abuse and/or neglect from their caretakers. Fredericksburg Resource Families places each child with a family who can best meet their specific needs.

13. After I complete the certification process, how long is the wait before I get a placement?

When a child comes into care, the needs of the child are matched with a family who can best meet the specific needs of the child. Because we strive to meet the needs of each individual child, a resource family may wait a few months for a placement.

14. Can a single adult be a resource parent?

Yes. The Fredericksburg Resource Families Foster to Adopt Program does not require someone to be married, and in fact has several wonderful single parent homes available for the children who come into our care.

15. Can we foster and/or adopt if we are living together without being married?

A couple who is living together can be foster parents. Should the child not be able to be reunified with their biological family, then the children may be adopted by only one of the persons in the relationship.

16. Is there financial assistance for resource families?

There is a stipend that a resource family receives each month. The age of the child determines the amount of the stipend. The stipend includes a portion that is to be used for room and board, clothing, personal needs and recreation and allowance. The stipend is to offset the financial cost of having the child in your home. In addition, the agency currently has an additional annual clothing allowance for each child. There are strict guidelines on how the clothing money can be used. In addition, there are also tax benefits for resource families.

17. What about the medical needs of the children?

Each child that comes into the care of our agency has medical and dental services through Medicaid.

18. How can I find out if I am eligible for benefits?

We encourage all Fredericksburg City residents, in need of services, to apply for benefits. Only a trained eligibility worker can determine if you are eligible for benefits. CommonHelp

19. Are there any general requirements?

Yes. In order to apply you must meet the following basic criteria:
- You must live in Virginia
- You must be a United States Citizen or meet certain requirements if you are an immigrant.
- You must meet the specific requirements of each program for which you are applying.

20. How can I get an application for benefits?

An application for benefits can be obtained at our office in the Bass-Ellison building or you may call us at (540) 372-1032 and request that an application be mailed to you. Click the following link to apply for benefits online CommonHelp Website

21. Where do I return my application?

You may return the application by mail, in person, online, or fax. Our business hours are Monday through Friday, 8:00 am to 4:30 pm., unless closed in Observance of a City Holiday.

Fredericksburg Department of Social Services
608 Jackson St., Suite 100
Fredericksburg, VA 22401
(540) 372-1032
(540) 372-1157 (fax)

22. Will I need to provide any sort of documentation?

Yes, Federal, State, and local policies require that certain verifications are provided before your application can be processed. Your eligibility worker will advise you as to what specific information will be needed to process your application.

23. How soon will I know if my application has been approved?

With some exceptions, a decision must be made within:
- 45 days of application for medical assistance
- 30 days of application for food stamps and financial assistance (seven days if the household qualifies for expedited services).

24. My application was denied because I could not provide all of the requested information. Can I re-apply?

Yes, you may re-apply at any time.

25. Who is eligible for SNAP?

Anyone who meets the established income and resource limits may be eligible for SNAP. You can apply online by clicking the following link CommonHelp Website

26. When do I get my SNAP benefits?

If you are approved and remain eligible, your ongoing benefits will be available on a staggered schedule according to your case number.

27. How do I get my SNAP benefits with the Virginia EBT card?

Each month that you are eligible for SNAP benefits, your benefits will be added to your Electronic Benefits Transfer (EBT) card automatically.

28. What is a PIN?

PIN stands for Personal Identification Number. Your PIN is a four-digit number you must use with your EBT card. The PIN is how the computer matches the card to your account and you. Cardholders must keep their PIN a secret. Their PIN should never be shared with anyone. The PIN should not be written on the EBT card or on any piece of paper that is kept in the same place as the card. If someone gets the EBT card and knows the PIN, that person can spend all the money in a person's food stamp account. If that happens, the money will not be replaced.

29. What if I forget my PIN?

If you are in the grocery store and enter the wrong PIN, you have three more chances that day to enter the correct PIN. If you do not enter the correct PIN on the fourth try, a “lock” is put on your account and you will not be able to use your card until the next day. If you cannot remember your PIN, contact the Customer Service Help Line at (866) 281-2448 to create a new PIN.

30. What if I lose or damage my EBT card?

If your EBT card is lost, stolen, or damaged, call the toll-free Customer Service Help Line at (866) 281-2448 to report it. A new card will be mailed to you on the next business day. If you are unable to wait for a new card to be mailed to you due to an emergency, you can contact your worker to request a new card.

31. What if I don't want to use all of my benefits in one month?

The SNAP benefits you do not use stay on your EBT card for one year from the date you receive them.

32. What if I plan to move or change my address?

Call your case worker. You must always report changes in your address, living arrangements, and/or income to your worker.

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Special Event Application

Show All Answers

1. Do I need a Special Event Application?

Any organized event of 20 or more persons upon any city street or public sidewalk within the City must submit a special event application. Events that are open to the public, have an attendance of over 100 people and are held within a city park will require a special event application along with a Park Rental Form. See City Parks and Trails. Submission of an application is not a guarantee of approval.

• How do I submit a special event application?
The special event application can be submitted online here.

• When should I apply?
Events with the anticipated attendance of 999 or less are required to submit a special event application no later than 60 days in advance to the proposed event date. Events with the anticipated attendance of 1,000 or greater OR requiring a street closure, are required to submit a special event application no later than 120 days in advance to the proposed event date.

• What does it cost?
There is no charge to submit a special event application though fees may apply for permits, inspections and street closure materials (cones, barricades and No Parking signs). Fees related to special events can be found here.
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• Will I get an actual permit for my event?
Once all required information for the special event application has been received, a permit will be given to the event organizer. This permit is to be available upon request at the event.

• Who can I contact if I have questions regarding filling out the special event application?
Please contact Kim Herbert at ksherbert@fredericksburgva.gov or at 540-372-1086 ext. 307.

2. Do I need an Expression of Speech Event Permit?

The City requests all who plan to lawfully assemble in the City of Fredericksburg to apply for an event permit as provided in City Code 66-48. There is NO FEE for this event application and permit. It is a streamlined approach to gather information about your event and help you navigate the City’s requirements to hold a lawful assembly – and to protect your safety. Such events require a 48 hour advance application.

• What is an Expression of Speech Event?
An Expression of Speech Event is a spontaneous event that is a time-sensitive public gathering in response to current events, such as a demonstration, protest or rally. 

3. What if it is a private event?

Private events held on private property do not need special event applications.

Private events held on public property must complete appropriate rental forms. Size of event may require a special event application. Please contact us at events@fredericksburgva.gov or 540-372-1086.

4. Do I need a Residential Block Party Permit?

Any gathering of neighbors within a community in the city that wish to close streets for no more than 4 hours must submit a block party permit application.

• How do I submit a block party permit application?
The block party permit application can be found here.

• Do I need barricades for my block party?
Any event that will close a city street for any given amount of time will require the event organizer to obtain No Parking signs and City-approved Type 3 Barricades. These barricades can be rented from the Department of Parks, Recreation and Events. All block party organizers are responsible for picking up and returning barricades for their block party. Barricades can be reserved by submitting a Department of Parks, Recreation and Events Equipment Rental Form.

• Who can I contact if I have questions regarding filling out the block party permit application?
Please contact Kim Herbert at ksherbert@fredericksburgva.gov or at 540-372-1086 x307.

5. What fees might be incurred for my special event?

There is no charge to submit a special event application. Event specific fees & deposits MAY be required as a result of your event application and are based on the size and type of event you wish to host. Event specific fees may include permits, inspections and street closure materials (cones, barricades and No Parking signs). If event specific fees apply, they are to be paid to each individual city department. See Special Event Fees here.

6. City Parks and Trails

• How do I reserve a city park or trail for my event?
The City has several locations that are available for events. Rental information can be found here.

• Can I reserve Market Square for my event?
The Fredericksburg Area Museum oversees all rentals for Market Square.  

• Can I reserve Hurkamp Park for my event?
Hurkamp Park is home to our popular Fredericksburg Farmers Market. Rentals of Hurkamp Park are not available during Farmers Market hours on Saturdays during April through November between 6:00am - 3:00pm. Additional rental information can be found here.

• Is electricity available at the parks?
Electricity is available at Alum Springs Park, Hurkamp Park, Old Mill Park and Riverfront Park. Additional fees for electrical use may apply.

• What are the guidelines for competitive and non-competitive events on City trails?
in order to balance the use of City trails between events and public use, a set of guidelines have been established. Guidelines can be found here.

• Can I advertise my walk/run along the trail/path?
Signs or posters advertising your run/walk will no longer be allowed to be posted along the trail/path. The Department of Parks, Recreation and Events will be constructing kiosks along the Heritage Trail and Canal Path in which we will post a monthly schedule of runs and walks. To assist with advertising your event, we will gladly place one 8.5”x11” poster in each kiosk. Please drop off your posters at the Dorothy Hart Community Center (408 Canal St.), attention Sammy Walker, at least 1 month prior to your event date. Please DO NOT tape, staple, or hang your posters to the outside of the kiosks. 

• Who can I contact if I have questions regarding reserving a city park or trail?
Please contact the Department of Parks, Recreation and Events at 540-372-1086 x 201.

7. Trash and Recycling

• Do I need to carry out the trash/recyclables generated from my event?
Yes, all event organizers are required to carry out all trash and recyclables generated from your event. All trash cans/recycle bins are to be emptied and new trash bags (provided) in each can/bin. Please leave no trace.

8. Do I need a Film Permit?

Film crews that will consist of 20 people or more, requesting street closures, setting up large equipment or disrupting daily activity in the City are asked to apply for a film permit by submitting a special event application. Crews that will be requesting street closures, setting up large equipment or disrupting daily activity in the City are also requested to apply for a filming permit. Please contact us at events@fredericksburgva.gov for more information.  

• How do I submit a special event application?
The special event application can be submitted online here.

9. Street and/or Parking Lot Closures

• Can I close a city street or parking lot for my event?
A special event application must be submitted for approval. 

• Do I need to notify the residences or businesses in the event area of my event?
For any major event that requires the closure of the public street for four hours or more, the event organizer shall provide notice of the event application to affected businesses and residents. A Notice of Proposed Temporary Street Closure and Opportunity to Comment must be delivered to all businesses and residents within the event area 30 days prior to your event. Please email a copy of this notice to Kimberly Herbert at ksherbert@fredericksburgva.gov prior to sending out.

• Typically, new events requesting a street closure of over 4 hours will only be considered when planned as annual events.

10. Maps

• Do I need to provide a map of the event site or run/walk route?
Yes, an event site map or walk /run route map identifying structures, restrooms, vendors, barricades, etc. is required for all special events. Maps can be attached to the special event application or emailed to Sammy Walker at sjwalker@fredericksburgva.gov. Please no hand-drawn maps.

• Is there a mapping tool I can use to make this map?
Event Mapping Help Guide.

11. Events with over 1,000 Estimated Guests

• What other forms are needed?
Please submit a special event application along with an Emergency Plan.
Questions regarding the Emergency Plan can be emailed to: JV Skinner at jvskinner@fd.fredericksburgva.gov.

12. Events with over 2,000 Estimated Guests

• What other forms are needed?
Please submit a special event application along with an Emergency Plan.
Questions regarding the Emergency Plan can be emailed to: Alan Crisp at ACrisp@fd.fredericksburgva.gov.

• Is your event a large music festival?
Events where over 2,000 guests are expected or more than 2,000 tickets are printed may fall under the Musical Festival Ordinance. Additional permits may be required. Please review a copy of the city’s municipal code here.

13. Tents and Canopies

• What are the regulations for using tents and canopies?
For a list of all Rules and Regulations.

• My tent will be over 900 square feet, do I need it inspected?
Yes, please fill out the Application for Plan Examination and Building Permit and submit to Building and Development Services.
The Fire Marshall will also need to inspect the tent. Please contact JV Skinner at jvskinner@fd.fredericksburgva.gov.

• Who can I contact if I have questions regarding tents, canopies, moon bounces or stages?
Please contact the Building Services Division at 540-372-1080.

14. Moon Bounce, Inflatable Amusement Devices, Climbing Walls, and Stages

When open to the public Moon Bounce’s, Inflatable Amusement Devices, Climbing Walls, and Stages are subject to permits and inspections in accordance with the Virginia Uniform Statewide Building Code. Please fill out the Application for Plan Examination and Building Permit and submit to Building and Development Services 540-372-1080.

• Will my moon bounce, inflatable amusement device, climbing wall or stage need to be inspected once it is put up?
Yes, please arrange a time for inspection prior to use. Inspection fees may occur. 

• Who can I contact if I have questions regarding moon bounces, inflatable amusement devices, climbing walls and stages?
Please contact the Building Services Division at 540-372-1080.

15. Food and Vendors

• Can I serve food at my event?
Yes. The City of Fredericksburg Fire Department has Cooking Regulations and a Temporary Activity Permit that must be completed for all food vendors using propane. Please also check with the Rappahannock Health Department for guidelines on catering your event.

• How do I contact the Health Department?
Individuals, organizations, and/or businesses planning to sell or serve food at a public event in the Rappahannock Health District must apply for a temporary event permit at least ten (10) days prior to the event. Large special events (10 vendors or more) must submit the Temporary Event Coordinators Application to the Local Health Department thirty (30) days prior to the event.

Each participating vendor will need to submit a Complete Temporary Event Application to the local Health Department along with the Temporary Event Application fee of $40.

More information can be found at: vdh.virginia.gov/rappahannock/services/food-services

• Am I allowed to have food trucks at my event?
Yes, they are allowed as long as they are attached to an event and have a current inspection from the Fredericksburg Fire Marshall and a City of Fredericksburg business license.

• Do my vendors need to have a business license issued by the City of Fredericksburg?
Yes. If you are using multiple caterers/vendors you may wish to file for an Organized Event Application. This is for the ORGANIZER of the event, the minimum costs is $50.00 (which covers up to 5 vendors, each vendor thereafter will be $10.00 each up to a maximum of $500.00).

The Business License Application is for the vendor that is not being sponsored by the ORGANIZER of the event. The cost for a business license is $25.00.

• Is there a meals tax?
Yes, the City of Fredericksburg has a 6% meals tax. If any food is to be sold a Meal Tax Registration and Monthly Remittance Form must be completed.

All Meals tax that is collected from the consumer by the FOOD VENDOR is due to the COMMISSIONER OF REVENUE’S office, as soon as possible after the event.
ALCOHOL – Alcohol sales are treated the same as the MEALS TAX with a 6% tax.

• Who can I contact if I have questions regarding licenses or taxes?
Sara Seitner, Excise Tax Department phone 540-372-1004 ext 216 or email sfseitner@fredericksburgva.gov for any questions concerning, Meals or Admissions tax.

16. Alcohol

• Can I serve alcohol at my event?
To serve alcohol at any event you need a permit from Virginia ABC.

• Is alcohol allowed in city parks?
With appropriate permit, alcoholic beverages are permitted at the following locations: Alum Springs Park, Dorothy Hart Community Center, Hurkamp Park, Maury Park, Old Mill Park, Riverfront Park, and W.L. Harris Park (if authorized by the Mayfield Civic Association). Alcohol IS NOT permitted at the following park locations under any circumstances: Motts Reservoir Park, Memorial Recreation Park, Snowden Playground Dixon Park and Riverside Drive Park.

17. Generators

• If I am using a generator for any type of electricity, do I need to have it inspected?
All generators over 20 KW will require a permit and inspections.

• Who can I contact if I have questions about using a generator?
Please contact Building Services Division at 540-372-1080 ext. 281 or email John Schaffer at jfshaffer@fredericksburgva.gov.

18. Charging Admission

• If I am charging admission to my event, is there a tax I need to apply?
Yes. If admissions are to be charged to your event, a 6% Admission Tax will apply.
An Admissions Tax Registration Form must be completed prior to your event. After the completion of your event a Monthly Remittance Tax Form must be submitted to the Commissioner of Revenue’s office.

• Who can I contact if I have questions regarding admission taxes?
Sara Seitner, Excise Tax Department phone 540-372-1004 ext 216 or email sfseitner@fredericksburgva.gov for any questions concerning, Meals or Admissions tax.

19. Advertising

• How can I advertise my event?
Events can be advertised on a space available basis on www.fxbg.com/events and on the billboard located at the intersection of Blue and Gray Parkway and William Street. The Banner Request Form can be found here.

• Can I hang a banner up at Maury Park fence at the corner of Kenmore and William Street?
This location is reserved for city sponsored events only.

• Can I hang up signs or posters advertising my event?
It is illegal to post signs on utility poles or to place any signs in the City right-of-way. Pennants, streamers, persons holding signs, or other attention getting devices are also prohibited. If you would like your event information posted in a park kiosk at Hurkamp Park or Riverfront Park, please contact the Dorothy Hart Community Center at 540-372-1086 ext. 0.

• Who can I contact if I have questions regarding banners?
For more information, and space availability call the Department of Economic Development and Tourism at 540-372-1216.

20. Do I need a noise ordinance waiver?

Please read City Code 38-36 for specific acts and times prohibited. If you need permission to produce noise that might otherwise be prohibited, please see our Noise Ordinance Waiver Application. Please submit completed Noise Ordinance Waiver Application to Kim Herbert at the Dorothy Hart Community Center located at 408 Canal Street, Fredericksburg. Or email to ksherbert@fredericksburgva.gov.

• Who can I contact if I have questions regarding filling out the noise ordinance waiver application?
Please contact Kim Herbert at ksherbert@fredericksburgva.gov or at 540-372-1086 x307.

21. Security

• How can I hire police officers for my event?
Security may be mandated by the Fredericksburg Police Department for public safety at certain events. Each individual request is reviewed for this need. Some examples include: live concerts, fairs/festivals, dances, large events where alcohol is served/sold, etc. Please see attached Special Event Security Matrix.

Requests for police officers for your event can by submitted here.

• Can I use a private security service?
Security is not necessary at all events. When security is necessary, private security is perfectly appropriate in most circumstances, and encouraged, but some events may require police staffing and/or private security.

• Who can I contact if I have questions regarding security at my event?
Please email Lieutenant Athenry (MAthenry@pd.fredericksburgva.gov).

22. Insurance

• Does the City of Fredericksburg require a Certificate of Insurance for my event?
The City’s insurer requires that the City of Fredericksburg be named as an additional insured to the certificate of insurance. Please issue a COI in the amount of $1 million naming the City of Fredericksburg. The address should be P.O. Box 7447, Fredericksburg, VA 22404.

• Where can I apply for a Certificate of Insurance?
The City of Fredericksburg has enrolled in a program that allows you, the “user” of a municipal facility, school, or other local government property, to secure cost effective liability insurance, which provides protection for you as well as the governmental entity. The Tenant User Liability Insurance Program (TULIP) is a General Liability Policy written in the name of the tenants and/or users of the local government facility or venue. Third-Party Property Damage Coverage is also provided. More information for TULIP can be found here.

• Who can I contact if I have questions regarding a Certificate of Insurance?
Please contact Sammy Walker at sjwalker@fredericksburgva.gov or at 540-372-1086 ext. 307.

23. No Parking Signs and Barricades

• Do I need no parking signs or barricades for my event?
Any event that will close a city street for any given amount of time will require the event organizer to obtain No Parking signs and Barricades from the Department of Parks, Recreation and Events. The Equipment Rental Form can be found here.

• Where can I pick up the signs or barricades?
No Parking signs and barricades can be picked up at the Dorothy Hart Community Center at 408 Canal Street, Monday through Thursday 9:00 AM till 8:00 PM and Friday 9:00 AM till 4:00 PM.

• Who can I contact if I have questions regarding No Parking signs and barricades?
Please contact Sammy Walker at sjwalker@fredericksburgva.gov or at 540-372-1086 ext. 308.

24. Restrooms

• Do I need to provide restroom facilities for my event?
Location, length of event and estimated attendance will determine if restroom facilities are required.

• How many port-a-johns will I need?
Number of port-a-johns needed will be determined based on type and size of event.

• Who can I contact if I have questions regarding restroom facilities?
Please contact Kim Herbert at ksherbert@fredericksburgva.gov or at 540-372-1086 ext. 307.

25. General Requirements for Dumpster/Container/Toilet

• Dumpster/Container/Toilet(s) shall be placed only at the location described in the application.  If this location changes, please let us know as soon as possible.  Dumpster/Container/Toilet(s) may not be placed, even partially, in front of adjacent properties without the consent of the adjacent property owner.
• The Applicant/Permittee shall be responsible for any damage resulting from the placement or use of this Dumpster/Container/Toilet(s).
• Dumpster/Container/Toilet(s) must be placed a minimum of TWENTY (20) feet from any intersection.
• Dumpster/Container/Toilet(s) must be placed a minimum of FOUR (4) feet from any driveway entrance.
• Dumpster/Container/Toilet(s) must not be placed more than TWELVE (12) inches from the curb.
• Dumpster/Container/Toilet(s) must not impede the flow of pedestrian or vehicular traffic and must not cause any site distance issue for vehicular traffic.
• Dumpster/Container/Toilet(s) must have a minimum of EIGHTEEN (18) inches of reflective material or lights on EACH OF THE EIGHT (8) UPPER CORNERS.
• Dumpster/Container/Toilet(s) must not prohibit or limit access to any fire hydrant or other necessary resource, facility, or infrastructure, as determined by the City. 
• Dumpster/Container/Toilet(s) must be placed in such a manner that it will remain stationary (i.e. wheels must not be able to move) for the duration of placement.  Particular care must be exercised when Dumpster/Container/Toilet is placed on an inclined surface.  ALL wheels must be chocked.   

26. Equipment Rental

• Can I rent tables, chairs or other items from the Department of Parks, Recreation and Events?
Yes. The Equipment Rental Policies and Form can be found here.

• Who can I contact if I have questions regarding renting equipment?
Please call the Dorothy Hart Community Center at 540-372-1086 ext. 201.

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Technology / GIS

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1. How often do you update your database and map layers?

Tax Map and Road Center-line layers are updated monthly and all other layers are updated as new information becomes available.

2. What is the minimum system requirement to be able to interact with the City’s GIS system?

The GIS system is best viewed with a resolution of 1280x1024
High-Speed Broadband is recommended, slow internet connections (dial-up, some DSL etc..) may result in slow map loading, panning, and response time.

3. Where do I find additional answers to my GIS questions?

On the GIS FAQ web page GIS Frequently Asked Questions

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Transit (FRED Regional Transit)

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1. Does Fredericksburg have a public transit system?

Yes. FREDericksburg Regional Transit – known as FRED – serves the City of Fredericksburg and the Counties of Spotsylvania, Stafford and Caroline. Information about FRED’s services and fares is available by calling 540.372.1222, by visiting FRED Central located at 1400 Emancipation Highway in Fredericksburg, and/or visiting www.rideFRED.com.

2. How much does it cost to ride FRED?

For standard weekday service, the fare is $1.00 for each boarding. FRED’s morning and afternoon express feeder services to the Virginia Railway Express (VRE) station is $1.50 each way. Multiple ticket discounts are available.

3. Is FRED accessible to the mobility challenged?

Yes, all FRED buses are equipped with wheelchair lifts and safety securement equipment. All FRED drivers are fully trained in how to operate these features.

4. Does FRED provide door-to-door paratransit service?

FRED does not provide door-to-door paratransit service. Instead, FRED operates a route deviation system wherein passengers can arrange for curb-side service by calling 540.372.1222 at least 24 hours in advance of the desired pick-up time. FRED will deviate off its regular route and schedule to make such pick-ups if they are not more than ¾ mile and two minutes off-route and if it is safe to do so.

5. What hours does FRED operate?

FRED’s basic service operates weekdays from about 8:00 am to 8:00 pm. FRED’s VRE feeder service starts at approximately 5:00 am and serves the VRE morning trains; it restarts in the afternoon at approximately 2:30 pm to meet the afternoon and evening trains. During the University of Mary Washington academic year, FRED operates limited additional services Thursday and Friday night and throughout the day on Saturday and Sunday. Call 540.372.1222 or visit www.rideFRED.com for schedule details.

6. Does FRED provide commuter transportation north to the Washington, DC, area?

No, FRED provides only local transportation within Fredericksburg and surrounding counties. VRE and several private bus companies provide commuter transportation to the Washington, DC, area. The George Washington Regional Commission administers GWRideConnect, a free carpool and vanpool matching service, to assist long distance commuters. Information about GWRideConnect can be found at www.gwrideconnect.org/

7. Does FRED have employment opportunities?

FRED employs approximately 60 drivers, the vast majority of whom work part-time. From time to time FRED hires drivers and other personnel. All prospective drivers must have outstanding driving records, possess -- or obtain within 90 days of employment -- a Commercial Drivers License with Passenger Endorsement, and must undergo a background check. All FRED employees in safety sensitive positions are subject to alcohol and drug testing. Information about employment opportunities at FRED is posted on the City’s Human Resources Web Page, FRED’s website (www.rideFRED.com) and in the Free Lance-Star, Fredericksburg’s general circulation newspaper.

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Treasurer

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1. My online banking payments always seem to arrive late. Why is that?

When you set up a bill payment due to the Treasurer's Office using your bank's online bill pay, there are many factors that could slow the delivery of your payment to this office:                                                                                                                                                                                                     1.  The bank creates a paper check to mail to us.  The Treasurer does not receive an electronic payment file.                                                                 2.  The bank holds the checks for several days to combine multiple check payments from our customers using the same bank to cut down on their            mailing costs.                                                                                                                                                                                                                   3.  The USPS announced that first class mail that used to take 3 days for delivery would now be a minimum 5 day delivery.  We are finding that it is         even longer than that.  

We recommend an alternate payment method if you are close to a tax due date to avoid penalties or a utility due date to prevent your water service from being disconnected.                 

   

2. Where is the Treasurer’s Office located?

We are located in City Hall in the main lobby to the right. City Hall is on the corner of Princess Anne and Hanover streets at 715 Princess Anne St. Fredericksburg, VA 22401 City Hall

3. Will I receive my tax bills at the proper address if I notify DMV and/or the USPS of an address change?

Not necessarily. When you move, do not expect other governmental entities to notify us of your move. It is the taxpayers responsibility to contact the Commissioner of the Revenue, (540) 372-1004, to make a change of address regarding personal property and/or real estate taxes. In not doing so, your bills may not reach you. Not receiving a bill because you fail to change an address does not excuse you from the tax or any subsequent penalties. Commissioner of the Revenue

4. Who do I make checks payable to and where do I mail my payment?

All checks should be made payable to the City of Fredericksburg. Checks, with remittance coupon, should be mailed to Treasurer, City of Fredericksburg, PO Box 967, Fredericksburg VA 22404. If you are paying by online banking, instruct the bank to mail the check to PO Box 267, Fredericksburg VA 22404.

5. When I pay my bills with online banking, why does it take so long for payments to reach the Treasurer’s Office?

The City of Fredericksburg does not receive your payment electronically. It is received in the form of a paper check. Per the banking industry, when you authorize the bank to pay your bill your account is debited immediately for the funds, but it may take up to 7 days before the bank mails the check to us. Also, please consider the time it takes for the USPS to deliver the check and allow yourself ample time for it to reach us when setting your payment up. It is not unusual to allow 10 - 14 days from the time you authorize your payment online to the time it is RECEIVED by our office.

6. I mailed my payment in before the due date. Why have I incurred late fees?

Payment must be RECEIVED by the Treasurer’s Office no later than the due date indicated on your bill to avoid late fees. Please allow ample time for the USPS to deliver your payment to us. Mail we receive from the USPS is processed and posted to your account the day it is received.

7. Why does printing a receipt from my online payment seem so “user unfriendly”?

You should be able to print a receipt using the print option on your computer. However, an electronic version is emailed to you each time you complete a payment transaction. If you correctly enter your email address at the beginning of your transaction, you will immediately receive an electronic receipt by your internet service provider.

8. How often does the City bill for annual personal property taxes?

Annual personal property taxes are billed twice a year due on May 15 and November 15, or the following business day.  Effective April 5, 2022, City Council eliminated the previously charged $25.00 vehicle license fee.    

9. For real estate taxes, why does the City function on a Fiscal Year basis instead of a calendar year?

Real estate taxes are assessed on our Fiscal Year of July 1 through June 30. The first half taxes cover the calendar year period of July 1 through December 31 and are due November 15th. The second half taxes cover the calendar year period of January 1 through June 30 and are due May 15th. The decision to bill in a Fiscal Year fashion was a decision made years ago by the City Council to coincide with our budget year.

10. Why do I need a PIN to pay my personal property taxes online?

Use of a PIN replaced the search option of using your Social Security Number (SSN) to locate your account. Internet fraud and identity theft by means of the SSN influenced us to protect your personal information by asking you to create a PIN to access your account. You are not required to do so as there are two additional options of accessing your account for payment. However, without the bill in front of you, you are not likely to know the information requested. A PIN allows you easy access from any computer or smart phone.

11. How can I reset my PIN for online payments if I forget it?

To maintain your PIN, go online to the Personal Property Payment option and select “To create a PIN or access other PIN options, click here”. This opens several options for PIN maintenance. Select “Forgotten PIN” then enter the email address the current PIN was created under plus your social security number (customer service number). You will be sent an email notification at that address. If your attempt to reset your PIN is not successful, please contact the Treasurer’s Office at (540)372-1001.

12. Why am I receiving another personal property tax bill mid-year?

The city is a pro-rating locality. As vehicles are moved into the city, the Commissioner of the Revenue assesses personal property taxes based on the number of remaining months in that tax year and the Treasurer bills accordingly. Supplemental personal property tax bills are mailed each month to taxpayers new to the city or those who have acquired a new vehicle.  Supplemental personal property tax bills are billed and due in one installment.  

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Utility Billing Office

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1. How do I set up a new account?

The Utility Billing Office processes water, sewer, refuse collection and recycling for the properties with Zip Code of 22401. Monday through Friday 8:00 a.m. to 4:00 p.m. applications can be processed in the Utility Billing Office located at:

715 Princess Anne St.

Room 113

Fredericksburg, VA 22401.

Applications can be filled out online. If a physical application is required, please contact the Utility Billing Office for assistance.

All applications require the signature of the applicant before being processed. A water service cannot be set up via telephone. A deposit is required for all accounts; deposit amounts depend on meter sizes. Equifax credit reporting service can determine if a deposit can be waived. All commercial accounts require a deposit.

2. How do I start/stop utility service?

To start service please click here.  To stop service please click here.

Request for Utility Service form.

3. Can I have my service activated or terminated on weekends?

No. Service is only activated or terminated Monday - Friday 8:00 am to 4:00 pm.

4. What are my trash/recycle pick-up days?

Trash must be ready for collection no later than 7:00 a.m. on collection days. Collection day is based on address. Check the Trash Collection Schedule for your pick-up days. Curbside Trash and Recycling Collection Guidelines

5. Does the City require or provide trash receptacles?

Rolling cart service may be available in your area. To determine the type of service provided at your address, please check the Trash Collection Schedule.

6. Are automatic payment plans available?

Utility payments can be automatically deducted from your banking account bi-monthly on the bill’s due date.

contact the Treasurer's Office.

7. Is there a penalty for late payment of my utility bill?

A 10% penalty is added to all late payments. Contact the Treasurer's Office for payment methods.

8. Will the City allow me to have an irrigation only account?

Yes. Contact Building and Development Services at (540) 372-1080 for more information.

9. Who do I contact if I have a water quality issue?

The Annual Water Reports are designed to inform you about your drinking water quality. Our goal is to provide you with a safe and dependable supply of drinking water and help you understand the efforts that are made to protect your water supply. The quality of your drinking water must meet state and federal requirements administered by the Virginia Department of Health (VDH).

If you have any questions about this report or want to request any additional information concerning your drinking water, please contact: Dave King, Director of Public Works at (540) 372-1023.

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Voter Registrar

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1. Who can register to vote in the City of Fredericksburg?

If you are a U.S. citizen, your home is in the City of Fredericksburg, Virginia, and you are age 18 or older; you can register to vote. If you are age 17 and will be 18 by the next general election, you can register when you are 17. If you have been convicted of a felony or if you have been declared mentally incompetent by a circuit court, you must have your voting rights restored. Almost all City of Fredericksburg residents live in zip code 22401. If you do not live in 22401 you likely reside in Spotsylvania or Stafford County. Prior to registering and voting, please know the correct jurisdiction in which you reside.

2. What should I do if I move?

You must update your registration by submitting another voter registration application.

3. What should I do if my name has changed?

You must update your registration by submitting a new Voter Registration application.

4. What I.D. do I need to vote?

You must present a qualifying photo I.D., present your voter registration confirmation documents, or present a qualifying document which confirms your name and your current registration address (Utility Bill, bank statement, paycheck) when you vote. If you are unable to provide any of the aforementioned documents you must sign a Statement of Identity on Election Day, which will confirm your identity.  

5. Do I have to register for each election?

No. However, if you have moved you must update your registration.

6. Can I use a P.O. Box as my address?

No. You must have a complete City of Fredericksburg street address in the section for resident address. The majority of residents of the City of Fredericksburg reside in zip code 22401. Spotsylvania and Stafford residents must register to vote in those jurisdictions. You may use a P. O. Box number for your mailing address in the section for mailing address.

7. Can I transfer my registration from another state?

No.

8. What should I do if I have been convicted of a felony or judged to be mentally incompetent?

Convicted felons must request the restoration of their rights through the Secretary of the Commonwealth of Virginia.

Persons judged by a circuit court to be mentally incompetent must obtain a court order restoring their rights.