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Water service can not be started or terminated via telephone. To start or terminate your service, fill out and send in the
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The Utility Billing Office processes water, sewer, refuse collection and recycling for the properties with Zip Code of 22401 only. Monday through Friday 8:00 a.m. to 4:00 p.m. applications can be processed in the Utility Billing Office located at:
715 Princess Anne St.
Fredericksburg, VA 22401.
Applications can also be faxed to 540-372-1215 or emailed.
All applications require the signature of the applicant before being processed. A water service cannot be set up via telephone. A deposit is required for all accounts; deposit amounts depend on meter sizes. Equifax credit reporting service can determine if a deposit can be waived. All commercial accounts require a deposit.
Utility payments can be automatically deducted from your banking account bi-monthly on the bill’s due date.
If you have any questions about this report or want to request any additional information concerning your drinking water, please contact: Dave King, Director of Public Works at (540) 372-1023.