What is a PIN?

PIN stands for Personal Identification Number. Your PIN is a four-digit number you must use with your EBT card. The PIN is how the computer matches the card to your account and you. Cardholders must keep their PIN a secret. Their PIN should never be shared with anyone. The PIN should not be written on the EBT card or on any piece of paper that is kept in the same place as the card. If someone gets the EBT card and knows the PIN, that person can spend all the money in a person's food stamp account. If that happens, the money will not be replaced.

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1. Where is the Fredericksburg Department of Social Services located?
2. What are the hours of operation?
3. Do I contact the Fredericksburg Department of Social Services for issues regarding Child Support?
4. My address is in Fredericksburg. Does that mean I am a city resident?
5. How do I contact my case worker?
6. If I move to Fredericksburg from another Virginia locality, will my benefits transfer?
7. How do I report child abuse or neglect?
8. How do I report adult abuse or neglect?
9. How do I learn more about becoming a foster parent?
10. Is a resource family the same as a foster family?
11. How long does the certification process take?
12. Can I choose the child I want?
13. After I complete the certification process, how long is the wait before I get a placement?
14. Can a single adult be a resource parent?
15. Can we foster and/or adopt if we are living together without being married?
16. Is there financial assistance for resource families?
17. What about the medical needs of the children?
18. How can I find out if I am eligible for benefits?
19. Are there any general requirements?
20. How can I get an application for benefits?
21. Where do I return my application?
22. Will I need to provide any sort of documentation?
23. How soon will I know if my application has been approved?
24. My application was denied because I could not provide all of the requested information. Can I re-apply?
25. Who is eligible for SNAP?
26. When do I get my SNAP benefits?
27. How do I get my SNAP benefits with the Virginia EBT card?
28. What is a PIN?
29. What if I forget my PIN?
30. What if I lose or damage my EBT card?
31. What if I don't want to use all of my benefits in one month?
32. What if I plan to move or change my address?