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The Public Works Department has recently been contacted by residents inquiring about the legitimacy of solicitors who have approached them. In one case, the solicitor offered to test the quality of the resident’s water after implying that there are concerns about the water quality. In a second case, the solicitor offered to test the resident’s sewer line for tree roots and perform any repairs determined to be needed.
In both cases, the solicitors either stated or strongly implied that they are associated with the City and/or are operating with the City’s authorization. Please be aware that the Public Works Department has not authorized any person or entity to approach City residents to offer any service related to water or sewer services. Any resident who has questions about City water or sewer service is encouraged to contact the Public Works Department, 540-372-1023.