Social Services

COVID-19 Resources & Updates

Are you worried about a child(ren) or an adult in your neighborhood?  To make a child or adult protective services referral to Fredericksburg Social Services between 8 a.m. and 4:30 p.m. call (540) 940-2401 or (540) 372-1032 ext. 298.  After hours, call (800) 552-7096 (Child Protective Services Hotline) or (888) 832-3858 (Adult Protective Services Hotline).  Thank you for helping us to keep your neighbors safe during this time of crisis.  

Child Abuse Prevention & Essential Workers

April is Child Abuse Prevention Month

Deadline to file for IRS Economic Impact Payment extended until November 21st

Reminder-Millions of Americans who don't usually file a tax return can use the IRS Non-Filers Tool until November 21st to receive their economic impact payment. 

New COVID-19 Virginia Resources Website and Mobile App

Information for Medicaid members:  

For questions about child care:                                1-866-KIDS-TLC

Information for homeowners and renters (including residents living in hotels and motels) during the health crisis:

Utility Bill Assistance (EnergyShare)

If you have been affected by the coronavirus and are behind in your Dominion Energy bill or your gas bill, call 540-372-1032 x 256 for more information.

Emergency cash Assistance application (income eligibility requirements apply)

You may apply, renew, and make changes for benefit programs online.

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Information about COVID-19 Frauds and Scams

Recently the FBI warned about rapidly emerging fraud trends related to supplies in shortage due to COVID-19. The announcement was focused on medical supplies; however, common household items and other inventory in short supply are also subject to similar fraud.   

The current environment is ripe for fraudulent actors perpetrating “advance fee” and email compromise schemes. In advance fee schemes related to procurement, a victim pre-pays (partially or in full) a purported seller or a broker for a good or service and then receives little or nothing in return.

Email compromise schemes often involve the spoofing of a legitimate known email address or use of a nearly identical email address to communicate with a victim to redirect legitimate payments to a bank account controlled by fraudsters. 

Multiple incidents have been reported to law enforcement in which entities, attempting to procure equipment or goods, transferred funds to fraudulent brokers and sellers in advance of receiving the items. The parties involved attempt to expedite payments for items prior to their arrival due to the current emergency. While the activity reported by law enforcement is targeted at government entities, commercial brokers (e.g. Amazon) have reported experiencing similar behavior as well.   

For accurate and up-to-date information about COVID-19, visit:

FY20 Social Services Annual Report

We currently have an opening on the Fredericksburg City Board of Social Services. Please click on the link below to apply.

Board of Social Services Appointment Application