CARES Utility Relief Funds

CARES Utility Relief Funds

 for Water and Wastewater Service Billed by the City of Fredericksburg


City water and sewer customers may have an opportunity for funding from the CARES Act.  Customers must be affected by the global pandemic, and owe a past due balance as of the end of November, to be eligible for this opportunity.  To be considered, please submit a brief application for CARES Utility Relief Funds.  

 Applications may be submitted via our website at Utility Arrearage Assistance: Customer Intake Form.  For assistance or questions, or to submit the application by telephone, please call us at (540) 993-1655.

The application period has been extended to January 15, 2021 by close of business.

Residential refuse collection fees are not eligible for relief under program guidelines.

 The amended budget for the Commonwealth of Virginia, signed by Governor Northam on November 18, 2020, allocated $100 million of federal Coronavirus Aid, Relief, and Economic Security Act funds towards relief for utility customers whose accounts are in arrears (CARES Utility Relief Funds).  The City of Fredericksburg has received an allocation of utility relief funds. 

 Submission of an application does not guarantee any or all of a customer’s account arrearages will be offset by CARES Utility Relief Funds. After the application period, the City Finance Department will complete an analysis of each account to determine eligibility. Due to program guidelines, customers that are 60 days or greater in arrears will be given priority for forgiveness. 

Utility Arrearage Assistance: Customer Intake Form