CARES Utility Relief Funds

CARES Utility Relief Funds

 for Water and Wastewater Service Billed by the City of Fredericksburg


City water and sewer customers may have an opportunity for funding from the CARES Act.  Customers must be affected by the global pandemic, and owe a past due balance of greater than 30 days, to be eligible for this opportunity.  To be considered, please submit a brief application for CARES Utility Relief Funds.  

 Applications may be submitted via our website at Utility Arrearage Assistance: Customer Intake Form.  For assistance or questions, or to submit the application by telephone, please call us at (540) 372-1017 ext 235.

The application period has been extended to October 1st, 2021 by close of business.

Residential refuse collection fees are not eligible for relief under program guidelines.

The amended budget for the Commonwealth of Virginia, recently signed by Governor Northam, will allow those customers who are still impacted by the Covid-19 pandemic to receive assistance with their water and wastewater bills. If you are still affected by the pandemic and have already received aid in the first round of relief, you are eligible to apply againPreviously receiving aid WILL NOT affect your eligibility for relief. This is a continuation of the program enacted in late December aimed towards relief for utility customers whose accounts are in arrears. 

Submission of an application does not guarantee any or all of a customer’s account arrearages will be offset by CARES Utility Relief Funds. After the application period, the City Finance Department will complete an analysis of each account to determine eligibility. Due to program guidelines, customers that are 60 days or greater in arrears will be given priority for forgiveness. 

Utility Arrearage Assistance: Customer Intake Form