Online City Services

Fxbg-Covid-Conduct City Business online

City Government public buildings are closed to public access due to COVID-19. Please see below for ways to conduct business with the City of Fredericksburg during these closures. Each department has options for online or mail-in transaction listed below.


City Council:

On April 7th Council approved Ordinance No. 20-05  to Address Continuity of City Government During the Pendency of a Pandemic Disaster. Remote Public Meetings and Remote Public Hearings have been temporarily authorized to ensure continuity of City government during this disaster caused by COVID-19 pandemic.

Related Documents:

Public Notice of Virtual Meetings - View public notices online here

Request Meeting Notifications - Any person may subscribe to receive emailed notices of public meetings through the City’s “Newsflash” service, by subscribing through the City’s home page. (From the “Community” menu item, select “Meeting Notifications.” Sign in with an email address to subscribe to Calendar Notices and Agenda Notices for the City Council or the board or commission for which you would like to receive notifications.) 

Virtual Meeting Agendas - View meeting agendas online here

Participating in Public Meetings - The public is encourage to access the meetings though the broadcast on Cox Channel 84 and Verizon Channel 42.  The meetings can also be viewed on our www.regionalwebtv.com/fredcc or Facebook live at www.facebook.com/FXBGgov 

Special Public Hearing/Public Comment for Virtual Meetings - Citizens who wish to participate in a meeting’s public hearing or public comment period will be able to send their comments in writing by (1) dropping them in the Deposit Box at City Hall, (2) U.S. Mail, (3) submitting the Council Comments form, or (4) email to the Clerk of Council. Comments must be received at least one hour in advance of the meeting - for example, comments will be accepted until 4:30 p.m. on nights with a 5:30 p.m. work session.  The plan is to read these comments out loud during the public hearing or public comment portion of the City Council meeting. The standard rules apply to public hearings and public comments: the person must identify himself or herself by name and address, including zip code, limit his or her remarks to 5 minutes or less (read aloud), and address a topic of City business. Public comments submitted during the meeting, through the Facebook Live streaming video, will not be considered part of the official public comments of the meeting. 


City Manager:

Office staff will be available for assistance Monday - Friday between 8:00 a.m. and 4:30 p.m (if no answer please leave a message, we will get back with you).


Commissioner of the Revenue:

Business Licenses

Business Licenses and applications may be faxed (540-372-1197) or emailed to cor@fredericksburgva.gov. If a fee accompanies them, it will need to be placed in the drop box. Any and all questions will be handled via phone (540-372-1004).

Meals Taxes

Payment must accompany filing so the drop box at City Hall, 715 Princess Anne St. to the right of the main doors will need to be used. Any and all questions will be handled via phone (540-372-1004).

Personal Property Tax

Any changes to vehicles may be phoned (540-372-1004), emailed (cor@fredericksburgva.gov), or faxed (540-372-1197)

Real Estate

Work on permits and new construction will continue as able. Landlord licenses will be handled the same way as business licenses above. Any and all questions will be handled via phone (540-372-1004).


Community Planning and Building Services:

Building Services:

  • Hard copy of materials can be exchanged at the back door, please call 540-372-1080 to arrange a pick-up or drop-off.
  • Building inspections are continuing. Schedule inspections by calling 540-372-1080.
  • Please submit applications via email to building@fredericksburgva.gov.
  • Please mail in payments to P.O. Box 7447 Fredericksburg, VA 22404.
  • Contact building services at building@fredericksburgva.gov

Planning Services:

  • Hard copy of materials can be exchanged at the back door, please call 540-372-1179 to arrange a pick-up or drop-off.
  • Environmental inspections are continuing.
  • Please submit applications via email to planning@fredericksburgva.gov.
  • Please mail payments to P.O. Box 7447, Fredericksburg, VA 22404.
  • Contact planning services at planning@fredericksburgva.gov.

For information on how to submit for plan reviews, zoning requests and historic information please call 540-372-1179.

Affordable Housing Services:

For applications or information please call 540-372-1179.


Parks, Recreation & Events:

Register online for classes and programs at www.FredParksRec.com or email us at fredprpf@fredericksburgva.gov. Please call our office at 540-372-1086 for assistance between 9:00AM and 4:30PM.


Police:

Fredericksburg Police Department Records Office is closed to the public until further notice. Fingerprinting services are also suspended until further notice.

If you need a copy of a police report or accident report:

Accident reports that are not hit-and-run related may be obtained online at Police.FXBG.com. Click on the Reports button and follow the instructions. If you have difficulty with the process, contact us at 540-654-1165 for further assistance. All reports will be sent via e-mail, fax, or mail.

If you need a parking permit:

All requests for parking permits will need to be submitted via e-mail or postal mail. Follow the instructions on our website for applications and required documentation. All parking permits will be sent to residents via courier.

If you need a background check:

Background checks may be submitted via e-mail or fax.

If you need to submit an alarm permit:

Please mail your application along with your payment to:

2200 Cowan Blvd Fredericksburg, VA 22401. If this is a new install and registration, you will be contacted with your permit number to provide to the alarm company.

Questions? Here’s how to reach us:

The Records Office staff will be available for assistance Monday - Friday between 8:00 a.m. and 4:00 p.m.


Social Services:

  • To apply for SNAP, Medicaid, TANF or Child Care visit www.commonhelp.virginia.gov  or call  (855) 635-4370
  • To make a child or adult protective services complaint between 8:00am and 4:30pm, call (540) 940-2401 or (540) 372-1032 x298. After hours, call (800) 552-7096.

Treasurer’s Office:

Payments

The following online payments are available HERE

  • Personal Property Taxes
  • Real Estate Taxes
  • Parking Citations
  • VRE Parking Decals
  • Rape Aggression Defensive Training

Utility Bill payments for Water Bills are available HERE

Both systems accept eCheck as a free service at all times. Temporarily, credit card transactions will have the 2.5% convenience fee waived until May 25, 2020, and will be reinstated May 26th.

On March 13, 2020, the City temporarily waived charging a credit card convenience fee for payments made using a credit or debit card for all taxes and fees owed to the City. This temporary suspension will end on May 25, 2020, and the convenience fee of 2.5% of the total charge will be reinstated beginning May 26th. This only affects payments made by credit or debit card – whether over the telephone, online, or, in person once that option is open and safe due to social distancing. Citizens may continue to pay via check through the mail or the night deposit box with no convenience fee, and City online payment sites for utility and tax payments offer an E-check payment service that also does not charge the convenience fee.

Payments and inquiries for all tax types and utilities and fees (like dog tags, burglar alarm fees, building permits, parking passes etc) by phone at 540-372-1001, option 5, only by credit card. 

If you have any questions, please contact the Treasurer’s office at (540)372-1001, option 5 or by email at trdept@fredericksburgva.gov

Drop Box available for paper checks or money orders at City Hall, 715 Princess Anne St. to the right of the main doors. No cash please.

Please send payments by mail to PO Box 967, Fredericksburg Va, 22404.

ACH Automatic Debit Program payment of utility bills please call 540-372-1001, option 5 or email at trdept@fredericksburgva.gov.

R-Board Landfill

Buy Landifll Passes & Coupons Online 

Start/Stop Utility Service

To start new utility service or terminate existing utility service, please complete this FORM. By signing this form, you are agreeing to the creation of a utility account in your name. Completed form can be mailed to PO Box 7447 Fredericksburg, VA 22404, emailed to utilitybilling@fredericksburgva.gov or faxed to 540-372-1215.


Voting & Voter Registration:


JUNE 23 Election:  

  • Absentee Voting: ALL VOTERS QUALIFY TO VOTE AT HOME. There is a Democratic & Republican Primary. You may vote only in one. Absentee applications completed online are automatically submitted. All other applications may be returned via fax, email, mail, or hand delivery to the red ballot drop box located outside of the entrance to 601 Caroline St. Office contact information: email: vote@vote.fredericksburgva.gov call: 540-372-1030.
  • Election Day Voting: Due to COVID-19 all June 23rd Election Day voting will take place only at the Dorothy Hart Community Center, 408 Canal Street. The only persons who should appear are eligible voters who have not yet received a ballot and wish to vote. Please wear a mask and follow our Officers of Elections instructions.

Register or update your voter registration to vote online: www.elections.virginia.gov/citizen-portal 

City of Fredericksburg election information is online: www.fredericksburgva.gov/534/Voter-Registrar 

Registrar’s Office contact information: email: vote@vote.fredericksburgva.gov  call: 540-372-1030